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Fast facts

Check in from:
15:00
Check out before:
11:00
Breakfast
Breakfast available
Pets
Pets not allowed
Children
Children are welcome at this hotel

Amenities

Wi-Fi
Parking
Air conditioning
Airport shuttle
Pool
Fitness centre

More about Crimson Resort and Spa Mactan

Crimson Resort and Spa Mactan

A posh hideaway in the island of Mactan with a private beach, an infinity pool, and a spa facility, Crimson Resort & Spa - Mactan Island is a 5-star resort located 17.4 km from SM City Cebu and 18.8 km from Ayala Mall in Cebu.

Ratings and reviews

Cleanliness4.6
Location4.4
Service4.6
Facilities4.5

Traveller reviews

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Mentioned by travellers
Family traveller

Comment: 3 Feb 2025

Very good hotel with many facilities for family holidays and with young children, good breakfast and several high quality food options.

Hotel response

Comment: 3 February

Dear Mr. Ferrão ,
On behalf of Crimson Resort and Spa Mactan, I would like to extend our heartfelt thanks for choosing to stay with us during your recent visit.
It was a pleasure having you as our guest, and we are delighted to hear that you had a great stay. Our team strives to provide exceptional service and create a comfortable and enjoyable environment for all our guests, and your positive experience is a testament to their hard work and dedication.
Your kind words and feedback mean a lot to us. We are always eager to improve and enhance our services, and hearing about your satisfaction encourages us to continue our efforts.
Should your travels bring you back to Cebu, we would be honored to welcome you again. Please do not hesitate to contact us directly for any future reservations or special requests.
Thank you once again for your patronage. We look forward to the opportunity of serving you in the future.
Warm regards,
Sheilla Mae Imbong
Guest Service Manager
Couple

Comment: 1 Feb 2025

Beautiful hotel, friendly and welcoming staff and great service. The food was delicious and the breakfast buffet in the morning had many options.

Hotel response

Comment: 3 February

Dear Klrwhale ,
On behalf of Crimson Resort and Spa Mactan, I would like to extend our heartfelt thanks for choosing to stay with us during your recent visit.
It was a pleasure having you as our guest, and we are delighted to hear that you had a great stay. Our team strives to provide exceptional service and create a comfortable and enjoyable environment for all our guests, and your positive experience is a testament to their hard work and dedication.
Your kind words and feedback mean a lot to us. We are always eager to improve and enhance our services, and hearing about your satisfaction encourages us to continue our efforts.
Should your travels bring you back to Cebu, we would be honored to welcome you again. Please do not hesitate to contact us directly for any future reservations or special requests.
Thank you once again for your patronage. We look forward to the opportunity of serving you in the future.
Warm regards,
Sheilla Mae Imbong
Guest Service Manager
Couple

Comment: 31 Jan 2025

Great service, great location and very friendly staff. By far the best breakfast buffet I saw in a long time, with fresh sourdough bread, an egg-station and a lot of perfect pastry! 🥐
The rooms are small personal houses which are very comfy!

Hotel response

Comment: 3 February

Dear Mr.Felix ,
On behalf of Crimson Resort and Spa Mactan, I would like to extend our heartfelt thanks for choosing to stay with us during your recent visit.
It was a pleasure having you as our guest, and we are delighted to hear that you had a great stay. Our team strives to provide exceptional service and create a comfortable and enjoyable environment for all our guests, and your positive experience is a testament to their hard work and dedication.
Your kind words and feedback mean a lot to us. We are always eager to improve and enhance our services, and hearing about your satisfaction encourages us to continue our efforts.
Should your travels bring you back to Cebu, we would be honored to welcome you again. Please do not hesitate to contact us directly for any future reservations or special requests.
Thank you once again for your patronage. We look forward to the opportunity of serving you in the future.
Warm regards,
Sheilla Mae Imbong
Guest Service Manager
Family traveller

Comment: 26 Jan 2025

We just returned home from Crimson Resort and Spa Mactan. It was our first time in Cebu. It was a short but great trip.
The highlights:
Accommodations: We chose Crimson because we frequent high-rise hotels when traveling and decided this time we wanted a villa/bungalow type of room. No hallways and no elevators. Crimson checked those boxes. They also accommodated our requests for a king bed and first floor room.
Activities and amenities: Our daughter loved Crimzone and the children’s pool. It was hard to get her to leave. The Saturday foam party was fun and the pool staff were engaging. My wife and I both availed the spa and wow, we can see why they won an award for Best Value in Asia. The price was affordable while the quality of service was top-notch.
Food: The buffet breakfast was good and had a lot of variety. My favorite item was the fruit and veggie smoothies. Who knew bakchoy and mango blend well together? But it was the attentive staff that really made breakfast a great experience. We tried the 24-hour room service and I swear the chicken club sandwich was one of the best I’ve had in my entire life 5/5!
The lowlights:
Here are some reasons why we are not giving Crimson an excellent review.
1. Overpriced/low quality food in Saffron during ala carte dinner. Our first night we arrived in the evening and were hungry. For two people (our daughter is a toddler) we paid over 5000php for an appetizer, 3 entrees, one beer and one bottle of water. Honestly, the price would be ok for this amount of food if the quality was better. I would suggest Aka or Enye for higher quality food although we didn’t try either. Saffron was empty that night and we found out why.
2. Distance to places/sites. Crimson is quite far for shopping or eating at other restaurants. We hired a private car for 3 hours and was only able to visit two sites and one pasalubong store. Luckily it was only moderate traffic on that Saturday. 2500php for a sedan for 3 hours was reasonable.
3. The gift shop is waaaay overpriced. 950php for a small tube of sunblock seemed very high even at a resort. We also wanted some souvenirs, but there wasn’t much variety at all.
4. Our room needed some TLC. The paint in the nice tub was chipping, the caulking in the showers could use a refresh and there was a huge ipis (roach) in the closet. Luckily we spent most of the time outside the room.
5. No floaties or life vests for toddlers to use, even for rental. Despite having almost everything else, this would have been a nice touch.
6. We came to Cebu for mangoes and lechon, but Crimson didn’t offer these items and again, because of distance, it would have been nice to have some at the hotel.
The bottom line:
We enjoyed our stay and would definitely recommend it to others, however we would give them our full review so they are aware of the pros and cons.
Thank you to the wonderful staff that made up for the minor issues we encountered!

Hotel response

Comment: 3 February

Dear Valued Guest,
Thank you for choosing Crimson Resort and Spa Mactan for your first visit to Cebu and for taking the time to share such a detailed and thoughtful review. We are delighted to hear that you and your family had a memorable stay and that our accommodations, amenities, and service met your expectations.
We are especially pleased that your daughter enjoyed Crimzone and the children’s pool, and that the Saturday foam party and our engaging pool staff added to your experience. It is also wonderful to know that our award-winning spa left a lasting impression, and we truly appreciate your kind words about the attentive breakfast staff and the quality of our smoothies and 24-hour room service. Your praise will be shared with the team, as it serves as motivation to continue providing top-notch service.
We sincerely regret that some aspects of your stay fell short of expectations. Your feedback regarding the Saffron à la carte dinner, room condition, and gift shop pricing has been noted, and we will share these concerns with the relevant teams to ensure improvements. Additionally, we acknowledge your concerns about the resort’s distance to other locations, the availability of floaties/life vests for toddlers, and the absence of local delicacies such as mangoes and lechon. We truly appreciate your insights, and your suggestions will be carefully considered as we work on enhancing our guest experience.
Despite these minor setbacks, we are thrilled that you would still recommend us to others, and we are grateful for your recognition of our wonderful staff who helped make your stay special. It was our pleasure hosting you, and we sincerely hope to welcome you and your family back in the future for an even more seamless and enjoyable experience.
Best regards,
Sheilla Mae Imbong
Guest Service Manager

Comment: 3 May 2025

Stayed in: Jan 2025

I spent a night here and easily could have stayed longer. The foam pool party was fun and the DJ played good music most people would like. Most importantly the music was played at a tolerable level for enjoyment and relaxation and couldn't be heard on the beach a short distance away. The room was lovely and comfortable. The food and drinks are more expensive than elsewhere in the Philippines but I presume are typical resort prices that are always inflated.

Very good location

4.4

Seascapes Resort Town, Cebu, 6015, Philippines|14.23 km from city centre

10 things to dowithin 0.37 km

2.54 km
2.80 km
0.95 km

Transportationwithin 11.56 km

1.92 km
11.56 km

Airportwithin 4.03 km

4.03 km

Check in and check out

Check in from:

15:00

Check out before:

11:00

Good to know

Children

Children are welcome at this hotel

Extra beds

All ages

$78 (PHP2,800) per person per night

Cot

Please contact the hotel for details about adding a cot.

Pets

Pets not allowed

Breakfast

Breakfast available

Breakfast menu

Buffet

Breakfast options

American breakfast, Asian breakfast, Continental breakfast

Breakfast price

$51 (≈PHP 1,800)/person

Breakfast times

06:30 - 10:30 from Monday to Sunday

Important information from the hotel
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform Crimson Resort and Spa - Mactan Island, Cebu in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Please note that the guest name on the reservation must be the same as the name on the card used to make the booking. The credit card used to make the booking must be presented upon check-in.
Important information about the city
In compliance with Philippine Executive Order 26 passed by the national government, smoking is now strictly prohibited within all public and enclosed spaces. This includes restaurants, function spaces, and guest rooms on all floors.
Accepted payment methods
This hotel accepts the following payment methods:
card logocard logocard logocard logo

Crimson Resort and Spa Mactan: FAQs

Yes, Crimson Resort and Spa Mactan does have a restaurant.
At Crimson Resort and Spa Mactan you can check in from 15:00, and you'll need to check out before 11:00.
Yes, there is parking available at Crimson Resort and Spa Mactan.
Crimson Resort and Spa Mactan is 14.0 km away from Cebu city centre.
Crimson Resort and Spa Mactan is in Cebu, Philippines and is 14.0 km away from Cebu city centre.