Crimson Resort and Spa Mactan
Seascapes Resort Town, Cebu, 6015, Philippines

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Fast facts
Check in from: | 15:00 |
---|---|
Check out before: | 11:00 |
Breakfast | Breakfast available |
Pets | Pets not allowed |
Children | Children are welcome at this hotel |
Amenities
More about Crimson Resort and Spa Mactan

Crimson Resort and Spa Mactan
A posh hideaway in the island of Mactan with a private beach, an infinity pool, and a spa facility, Crimson Resort & Spa - Mactan Island is a 5-star resort located 17.4 km from SM City Cebu and 18.8 km from Ayala Mall in Cebu.
Ratings and reviews
Traveller reviews
Comment: 3 Feb 2025
Hotel response
Comment: 3 February
On behalf of Crimson Resort and Spa Mactan, I would like to extend our heartfelt thanks for choosing to stay with us during your recent visit.
It was a pleasure having you as our guest, and we are delighted to hear that you had a great stay. Our team strives to provide exceptional service and create a comfortable and enjoyable environment for all our guests, and your positive experience is a testament to their hard work and dedication.
Your kind words and feedback mean a lot to us. We are always eager to improve and enhance our services, and hearing about your satisfaction encourages us to continue our efforts.
Should your travels bring you back to Cebu, we would be honored to welcome you again. Please do not hesitate to contact us directly for any future reservations or special requests.
Thank you once again for your patronage. We look forward to the opportunity of serving you in the future.
Warm regards,
Sheilla Mae Imbong
Guest Service Manager
Comment: 1 Feb 2025
Hotel response
Comment: 3 February
On behalf of Crimson Resort and Spa Mactan, I would like to extend our heartfelt thanks for choosing to stay with us during your recent visit.
It was a pleasure having you as our guest, and we are delighted to hear that you had a great stay. Our team strives to provide exceptional service and create a comfortable and enjoyable environment for all our guests, and your positive experience is a testament to their hard work and dedication.
Your kind words and feedback mean a lot to us. We are always eager to improve and enhance our services, and hearing about your satisfaction encourages us to continue our efforts.
Should your travels bring you back to Cebu, we would be honored to welcome you again. Please do not hesitate to contact us directly for any future reservations or special requests.
Thank you once again for your patronage. We look forward to the opportunity of serving you in the future.
Warm regards,
Sheilla Mae Imbong
Guest Service Manager
Comment: 31 Jan 2025
The rooms are small personal houses which are very comfy!
Hotel response
Comment: 3 February
On behalf of Crimson Resort and Spa Mactan, I would like to extend our heartfelt thanks for choosing to stay with us during your recent visit.
It was a pleasure having you as our guest, and we are delighted to hear that you had a great stay. Our team strives to provide exceptional service and create a comfortable and enjoyable environment for all our guests, and your positive experience is a testament to their hard work and dedication.
Your kind words and feedback mean a lot to us. We are always eager to improve and enhance our services, and hearing about your satisfaction encourages us to continue our efforts.
Should your travels bring you back to Cebu, we would be honored to welcome you again. Please do not hesitate to contact us directly for any future reservations or special requests.
Thank you once again for your patronage. We look forward to the opportunity of serving you in the future.
Warm regards,
Sheilla Mae Imbong
Guest Service Manager
Comment: 26 Jan 2025
The highlights:
Accommodations: We chose Crimson because we frequent high-rise hotels when traveling and decided this time we wanted a villa/bungalow type of room. No hallways and no elevators. Crimson checked those boxes. They also accommodated our requests for a king bed and first floor room.
Activities and amenities: Our daughter loved Crimzone and the children’s pool. It was hard to get her to leave. The Saturday foam party was fun and the pool staff were engaging. My wife and I both availed the spa and wow, we can see why they won an award for Best Value in Asia. The price was affordable while the quality of service was top-notch.
Food: The buffet breakfast was good and had a lot of variety. My favorite item was the fruit and veggie smoothies. Who knew bakchoy and mango blend well together? But it was the attentive staff that really made breakfast a great experience. We tried the 24-hour room service and I swear the chicken club sandwich was one of the best I’ve had in my entire life 5/5!
The lowlights:
Here are some reasons why we are not giving Crimson an excellent review.
1. Overpriced/low quality food in Saffron during ala carte dinner. Our first night we arrived in the evening and were hungry. For two people (our daughter is a toddler) we paid over 5000php for an appetizer, 3 entrees, one beer and one bottle of water. Honestly, the price would be ok for this amount of food if the quality was better. I would suggest Aka or Enye for higher quality food although we didn’t try either. Saffron was empty that night and we found out why.
2. Distance to places/sites. Crimson is quite far for shopping or eating at other restaurants. We hired a private car for 3 hours and was only able to visit two sites and one pasalubong store. Luckily it was only moderate traffic on that Saturday. 2500php for a sedan for 3 hours was reasonable.
3. The gift shop is waaaay overpriced. 950php for a small tube of sunblock seemed very high even at a resort. We also wanted some souvenirs, but there wasn’t much variety at all.
4. Our room needed some TLC. The paint in the nice tub was chipping, the caulking in the showers could use a refresh and there was a huge ipis (roach) in the closet. Luckily we spent most of the time outside the room.
5. No floaties or life vests for toddlers to use, even for rental. Despite having almost everything else, this would have been a nice touch.
6. We came to Cebu for mangoes and lechon, but Crimson didn’t offer these items and again, because of distance, it would have been nice to have some at the hotel.
The bottom line:
We enjoyed our stay and would definitely recommend it to others, however we would give them our full review so they are aware of the pros and cons.
Thank you to the wonderful staff that made up for the minor issues we encountered!
Hotel response
Comment: 3 February
Thank you for choosing Crimson Resort and Spa Mactan for your first visit to Cebu and for taking the time to share such a detailed and thoughtful review. We are delighted to hear that you and your family had a memorable stay and that our accommodations, amenities, and service met your expectations.
We are especially pleased that your daughter enjoyed Crimzone and the children’s pool, and that the Saturday foam party and our engaging pool staff added to your experience. It is also wonderful to know that our award-winning spa left a lasting impression, and we truly appreciate your kind words about the attentive breakfast staff and the quality of our smoothies and 24-hour room service. Your praise will be shared with the team, as it serves as motivation to continue providing top-notch service.
We sincerely regret that some aspects of your stay fell short of expectations. Your feedback regarding the Saffron à la carte dinner, room condition, and gift shop pricing has been noted, and we will share these concerns with the relevant teams to ensure improvements. Additionally, we acknowledge your concerns about the resort’s distance to other locations, the availability of floaties/life vests for toddlers, and the absence of local delicacies such as mangoes and lechon. We truly appreciate your insights, and your suggestions will be carefully considered as we work on enhancing our guest experience.
Despite these minor setbacks, we are thrilled that you would still recommend us to others, and we are grateful for your recognition of our wonderful staff who helped make your stay special. It was our pleasure hosting you, and we sincerely hope to welcome you and your family back in the future for an even more seamless and enjoyable experience.
Best regards,
Sheilla Mae Imbong
Guest Service Manager
Comment: 3 May 2025
Stayed in: Jan 2025
Very good location
Seascapes Resort Town, Cebu, 6015, Philippines|14.23 km from city centre
10 things to dowithin 0.37 km
Transportationwithin 11.56 km
Airportwithin 4.03 km
Check in and check out
Check in from:
15:00
Check out before:
11:00
Good to know
Children are welcome at this hotel
All ages
$78 (PHP2,800) per person per night
Please contact the hotel for details about adding a cot.
Pets not allowed
Breakfast available
Breakfast menu
Buffet
Breakfast options
American breakfast, Asian breakfast, Continental breakfast
Breakfast price
$51 (≈PHP 1,800)/person
Breakfast times
06:30 - 10:30 from Monday to Sunday