Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. This property will not accommodate hen, stag or similar parties. Please inform Swiss-Belsuites Victoria Park Auckland in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. A damage deposit of NZD 500 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. Please note that there is a 3% charge when you pay with a Visa or Mastercard credit card. Please note that there is a 4% charge when you pay with an American Express or JCB credit card. When booking more than 4 rooms, additional policies and supplements may apply. Kids Definition.Defined as 12 and under. 12 years and 364 days is 12 and under. 13 years and 1 day is an adult. Kids Stay Free. Kids stay free in existing bedding. There is no charge for any child 12 and under using existing bedding and linen. if anyone needs extra bedding ie a rollaway, we charge for it. It doesnt matter if they are 12 or 50 years old, extra bedding is charged, the policy is 12 and under using existing bedding is free. Kids eat free. Kids eat free with a paying adult. One adult means one child eats free. Any other child is charged at the child menu rate or if no childrens menu then a la carte rate. Children who eat free must order off a childs menu (so you need a childs menu to have this in place. Buffet breakfast kids eat off the buffet same as adults). Pet Policy. $150 per stay, maximum weight of pets is 20 kilograms. Its standardized to $150 a pet per stay. Maximum 2 pets per stay, charge is $150 a pet. Standardised across our hotels because thats a brand. $100 room cleaning deposit per stay. All cash/credit card stays are charged on arrival preauthorisation for their accommodation plus $100 per stay cleaning/minibar fee. The $100 is refunded at the end of the stay if not required.
