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Fast facts

Check in from:		15:00
Check out before:		12:00

Amenities

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Wi-Fi
Parking
Air conditioning
Airport shuttle
Pool
Fitness centre

More about Hard Rock Hotel Cancun

Hard Rock Hotel Cancun

Endless entertainment, activities and relaxation await guests at this exceptional oceanfront all-inclusive resort, located in Cancun's Hotel Zone and offering first-class accommodations, complete with a double hot tub and private balconies.

Ratings and reviews

Cleanliness4.6
Location4.7
Service4.6
Rooms4.5
Value4.3
Sleep quality4.4

Excellent location

4.7

Boulevard Kukulcan Km 14.5 Hotel Zone, Cancun Hotel Zone, Cancun, 77500, Mexico|10.86 km from city centre

Check in and check out

Check in from:

15:00

Check out before:

12:00

Good to know

Extra beds

Please contact the hotel for details about adding extra beds.

Cot

Please contact the hotel for details about adding a cot.

Important information from the hotel
Please inform Hard Rock Hotel Cancun - All Inclusive in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Guests under the age of 18 can only check in with a parent or official guardian. In the event of an early departure, the property will charge you the full amount for your stay. Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. Please note that the Family Room at this hotel is only available for people travelling with children. Infants from 0-3 years old are free All children from 4 to 17 years old extra charges apply When travelling with pets, please note that an extra charge of USD 150 per pet applies. Stays of more than 7 nights, 150 USD will be charged for each week, per pet. Dogs and cats only are permitted with a maximum of 2 pets per room with maximum 50 pounds weight limit per pet. Specific rooms only, restrictions apply. For more information, please contact the property directly using the contact details in your confirmation. Zen restaurant will be temporarily closed for renovation until November 30th, 2024

Hard Rock Hotel Cancun: FAQs

Yes, Hard Rock Hotel Cancun does have a restaurant.
At Hard Rock Hotel Cancun you can check in from 15:00, and you'll need to check out before 12:00.
Yes, there is parking available at Hard Rock Hotel Cancun.
Hard Rock Hotel Cancun is 10.9 km away from Cancun city centre.
Hard Rock Hotel Cancun is in Cancun, Mexico and is 10.9 km away from Cancun city centre.

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