Ibis Rennes Cesson
62 rue de la Rigourdière, Cesson-Sévigné, 35510, France

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Fast facts
Check in from: | 12:00 |
---|---|
Check out before: | 12:00 |
Breakfast | Breakfast available |
Pets | Pets allowed with an extra charge |
Children | Children are welcome at this hotel |
Amenities
More about Ibis Rennes Cesson

Ibis Rennes Cesson
With a 24-hour front desk, ibis Rennes Cesson is 3 km from Cesson-Sévigné and 7 km from Rennes. All rooms are serviced by a lift and feature free Wi-Fi, a flat-screen TV and a private bathroom.
Ratings and reviews
Traveller reviews
Comment: 15 Feb 2025
Nice welcome
Please don't change anything!
See you later.
Hotel response
Comment: 17 February
Nous vous remercions sincèrement pour votre retour positif. Votre fidélité et vos compliments concernant l'accueil, la propreté, le petit déjeuner et le calme de notre établissement nous motivent à maintenir nos standards de qualité. Au plaisir de vous accueillir à nouveau.
Christelle T.
Directrice Générale - Ibis Rennes Cesson
Comment: 23 Oct 2024
Stayed in: Oct 2024
Seriously.
Quality sleeping with a double bed. The room is clean as well as the bathroom.
The mold marks in the shower are not very glamorous.
Large unguarded parking.
Hotel response
Comment: 29 October
Je vous remercie sincèrement d’avoir pris le temps de partager votre expérience concernant votre séjour dans notre hôtel, tant pour les points très positifs que pour ceux à améliorer.
Votre message a bien été transmis à nos services afin d’améliorer le confort de nos clients.
En vous remerciant pour la sincérité de votre avis, je vous prie de bien vouloir agréer, cher client, l'expression de mes sincères salutations.
Christelle T.
Directrice générale
Ibis Rennes Cesson
Comment: 27 Nov 2023
Stayed in: Nov 2023
My worst experience in an ibis
The 24/7 reception allowed us to stop in the middle of the night and leave early in the morning.
In short, the perfect plan except that….
Arriving at the double entrance door, it is locked.
We ring the intercom, and wait patiently for the night watchman.
Far from staying up to wait for his guests, he arrives a good while later, completely stunned by sleep.
Not very courteous, he then spends a long time in silence on his PC and ends up handing us our cards, already ready next to the PC.
15 minutes from parking lot to room door. It’s very long at 1am.
When you wake up, it’s a cold shower. Literally: no hot water in the shower.
Cat toilet and head for breakfast.
The only answer to the cold water problem is: “it’s the circuit breaker that tripped again, sorry”
Without wanting to be a lecturer, I think that a circuit breaker that has tripped AGAIN deserves to be replaced, or at least, if technical intervention is not possible (weekend), monitored very closely.
I also think that the night watchman is supposed to stay up to wait for his guests and not to sleep.
It’s a shame, usually ibis hotels are welcoming and warm.
Will we have to change our habits?????
Hotel response
Comment: 28 November
Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour à ibis Rennes Cesson.
Nous sommes désolés que le service et la prestation n’aient pas été à la hauteur de vos attentes, et nous vous prions d’accepter nos plus sincères excuses.
Les hôtels Ibis sont désireux de vous offrir la meilleure qualité de service pour vos séjours ; par conséquent, votre avis est très précieux.
Soyez assuré(e) que les mesures nécessaires seront mises en œuvre afin d’améliorer la qualité des prestations évoquée. De nouveau, nous vous remercions pour vos commentaires et espérons regagner votre confiance lors d’un prochain séjour.
Dans l’attente de vous accueillir prochainement, nous vous prions de croire, Madame, Monsieur, en l’expression de nos sentiments les meilleurs.
Christelle T.
Directrice générale
Ibis Rennes Cesson
Comment: 7 May 2023
Stayed in: May 2023
Unpleasant stay
The staff is unprofessional, scattered, disorganized.
I do not recommend staying in this hotel.
Hotel response
Comment: 9 May
Thank you for taking the time to tell us about your experience at the ibis Rennes Cesson. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.
At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.
We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
Sincerely,
Nadia H.
Directrice générale
Ibis Rennes Cesson
Comment: 1 Oct 2023
Stayed in: Sep 2023
Terrible experience
Hotel response
Comment: 3 October
Desidero ringraziarla per il tempo dedicato a scriverci in seguito al suo soggiorno presso ibis Rennes Cesson. Sono spiacente che il servizio e la prestazione non siano stati all’altezza delle sue aspettative e la prego di accettare le nostre più sincere scuse.
Gli alberghi Ibis desiderano offrire sempre il massimo nella qualità del servizio. Pertanto la sua opinione è per noi molto preziosa. Le assicuro che saranno intraprese tutte le azioni necessarie al fine di migliorare la qualità delle prestazioni citate.
La ringrazio nuovamente per i suoi commenti e ci auguriamo di riconquistare la sua fiducia in occasione del suo prossimo soggiorno.
Nell’attesa di accoglierla nuovamente, le porgo, Signora/ Signor, i miei più cordiali saluti
Christelle T.
Directrice générale
Ibis Rennes Cesson
Very good location
62 rue de la Rigourdière, Cesson-Sévigné, 35510, France|1.97 km from city centre
Check in and check out
Check in from:
12:00
Check out before:
12:00
Good to know
Children are welcome at this hotel
Please contact the hotel for details about adding extra beds.
2 years old and under
Free
Pets allowed with an extra charge
Breakfast available
Breakfast menu
Buffet
Breakfast options
Continental breakfast, Vegan breakfast, Vegetarian breakfast
Breakfast price
$23 (≈EUR 12.9)/person
Cash