Pullman Brisbane King George Square
Corner Ann And, Roma St, Brisbane City, Brisbane, 4000, Australia
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Fast facts
Check in from: | 14:00 |
|---|---|
Check out before: | 10:30 |
Breakfast | Breakfast available |
Pets | Pets not allowed |
Children | Children are welcome at this hotel |
Amenities
Wi-Fi
Parking
Air conditioning
Pool
Fitness centre
Front desk 24 hour
More about Pullman Brisbane King George Square
Pullman Brisbane King George Square
Pullman Brisbane King George Square is opposite City Hall, and features extremely spacious rooms. Roma Street Transit Centre and Queen Street Mall and Central Train Station are a 5-minute walk away.
Ratings and reviews
Cleanliness4.3
Location4.6
Service4.1
Rooms4.0
Value3.8
Sleep quality4.2
Traveller reviews
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Mentioned by travellers
Family traveller
Comment: 16 Apr 2025
Wonderful hotel
Great bar and pool with beautiful views of Brisbane CBD. First time in a Pullman hotel and it was amazing. There was wonderful staff who helped us find our way to the pool. But the hallways and bathrooms were a bit outdated. Overall I loved it so much.
Hotel response
Comment: 17 April
Dear Haeley,
Thank you so much for your lovely review! We are thrilled to hear that you enjoyed our bar, pool, and the beautiful views of Brisbane CBD. It is fantastic to know that your first experience with Pullman was amazing, and we are especially grateful for your kind words about our wonderful staff.
We also appreciate your feedback regarding the hallways and bathrooms, and I will be sure to share your comments with our team for consideration as we continue to improve our facilities.
We’re so glad you loved your stay overall and hope to welcome you back for another great experience in the future.
Sincerely,
Cecile Pellegrino - Guest Relations Manager
Thank you so much for your lovely review! We are thrilled to hear that you enjoyed our bar, pool, and the beautiful views of Brisbane CBD. It is fantastic to know that your first experience with Pullman was amazing, and we are especially grateful for your kind words about our wonderful staff.
We also appreciate your feedback regarding the hallways and bathrooms, and I will be sure to share your comments with our team for consideration as we continue to improve our facilities.
We’re so glad you loved your stay overall and hope to welcome you back for another great experience in the future.
Sincerely,
Cecile Pellegrino - Guest Relations Manager
Group traveller
AU
Comment: 31 Jan 2025
Excellent location for exploring Brisbane
Stayed in a deluxe twin room for 2 nights to do some exploring around Brisbane.
Friendly greeting at reception and was allocated a room on the 11th floor with an inner courtyard view that was able for earlier checkin. A large checkin area with seating and a piano near one of the lift areas.
Was advised of the facilities and that the breakfast area was temporary relocated as the restaurant was undergoing a refurbishment.
The room was spacious but as other reviewers have alluded to rooms may be ready for some soft refurbishment along with some of the facilities.
Bathroom was shower over bath as is usual with a lot of older hotels double hand basins with amenities including hairdryer.
Absent was bathrobes that you could normally attribute to a five star hotel but maybe they are available on request. Plentiful supply of towels, including hand towels and face washers.
Noticeably absent in the bathroom was an exhaust fan just the usual small vent as is common in older hotels
The room itself had a bar fridge with drinks and snacks located close by on a shelf with price list.
The room had a small electronic safe, iron and ironing board and cupboard with coat hangers and a few drawers.
A separate luggage stand (foldable) was also in the room for luggage.
Plenty of power points and lights and lamps including a writing area bench) with phone and office chair and a separate leather lounge chair and large round coffee table. The leather chair had visible mark/stain on the seat.
The bedding including pillows were extremely comfortable and bedside tables and lamp with a phone on one bedside table.
Individual air condtioning control panel on the wall and a mid size smart television viewable from both beds.
The rooftop pool , bar and gym area are located in the section of the hotel that is the Mercure Hotel and involved catching a few different lifts and walking through an open corridor and some doorways.
Utilised the rooftop pool for a swim and a small cabana area in the morning. Noticeably the towels appear to be the same as a bathroom towel and not a pool/beach towel. Later that evening attended the rooftop bar to utilise welcome drinks and purchase a meal that was a delicious pizza and a few more drinks.
A gym is also located in area of the hotel near the pool but did not visit the gym.
There is also a coffee shop in the combined Accor Mercure/Pullman hotel complex accessible from the street and the coffee purchased from there was good.
Did not avail of the breakfast available at the hotel.
The hotels five star rating comes from the service and amenities on offer however based on my observations it is more 4 to 4.5 star based on the deluxe twin room I was staying in and the amenities I used and observed. The service from the staff, including housekeeping however was excellent.
Would certainly stay here again due to the excellent location to public transport (Roma St Station) and city buses and River Cat (catamarans/ferries) that make an enjoyable trip on the river to restaurants and local sites.
Friendly greeting at reception and was allocated a room on the 11th floor with an inner courtyard view that was able for earlier checkin. A large checkin area with seating and a piano near one of the lift areas.
Was advised of the facilities and that the breakfast area was temporary relocated as the restaurant was undergoing a refurbishment.
The room was spacious but as other reviewers have alluded to rooms may be ready for some soft refurbishment along with some of the facilities.
Bathroom was shower over bath as is usual with a lot of older hotels double hand basins with amenities including hairdryer.
Absent was bathrobes that you could normally attribute to a five star hotel but maybe they are available on request. Plentiful supply of towels, including hand towels and face washers.
Noticeably absent in the bathroom was an exhaust fan just the usual small vent as is common in older hotels
The room itself had a bar fridge with drinks and snacks located close by on a shelf with price list.
The room had a small electronic safe, iron and ironing board and cupboard with coat hangers and a few drawers.
A separate luggage stand (foldable) was also in the room for luggage.
Plenty of power points and lights and lamps including a writing area bench) with phone and office chair and a separate leather lounge chair and large round coffee table. The leather chair had visible mark/stain on the seat.
The bedding including pillows were extremely comfortable and bedside tables and lamp with a phone on one bedside table.
Individual air condtioning control panel on the wall and a mid size smart television viewable from both beds.
The rooftop pool , bar and gym area are located in the section of the hotel that is the Mercure Hotel and involved catching a few different lifts and walking through an open corridor and some doorways.
Utilised the rooftop pool for a swim and a small cabana area in the morning. Noticeably the towels appear to be the same as a bathroom towel and not a pool/beach towel. Later that evening attended the rooftop bar to utilise welcome drinks and purchase a meal that was a delicious pizza and a few more drinks.
A gym is also located in area of the hotel near the pool but did not visit the gym.
There is also a coffee shop in the combined Accor Mercure/Pullman hotel complex accessible from the street and the coffee purchased from there was good.
Did not avail of the breakfast available at the hotel.
The hotels five star rating comes from the service and amenities on offer however based on my observations it is more 4 to 4.5 star based on the deluxe twin room I was staying in and the amenities I used and observed. The service from the staff, including housekeeping however was excellent.
Would certainly stay here again due to the excellent location to public transport (Roma St Station) and city buses and River Cat (catamarans/ferries) that make an enjoyable trip on the river to restaurants and local sites.
Hotel response
Comment: 3 February
Dear iitravel,
Thank you for your detailed review and for choosing to stay with us while exploring Brisbane. We’re pleased to hear that our friendly service, comfortable bedding, and excellent location contributed to an enjoyable experience.
Your feedback regarding room updates, bathroom ventilation, and amenities is valuable, and we appreciate your observations. We’re also glad you had the opportunity to enjoy the rooftop bar and pool area.
We truly appreciate your kind words about our team and look forward to welcoming you back in the future.
Sincerely,
Roshit Manmohan
Front Office Manager
Thank you for your detailed review and for choosing to stay with us while exploring Brisbane. We’re pleased to hear that our friendly service, comfortable bedding, and excellent location contributed to an enjoyable experience.
Your feedback regarding room updates, bathroom ventilation, and amenities is valuable, and we appreciate your observations. We’re also glad you had the opportunity to enjoy the rooftop bar and pool area.
We truly appreciate your kind words about our team and look forward to welcoming you back in the future.
Sincerely,
Roshit Manmohan
Front Office Manager
Couple
AU
Comment: 18 Mar 2025
Our anniversary weekend getaway
From the moment we arrived, we were treated with courteous staff, and friendly faces. Check in was fast and easy for us, as we were the only ones there. We did see a very big line up the next day, and on Saturday but the staff never lost their composure and worked very fast to get everyone checked in. Our room was well maintained and the amenities were well stocked, with extra towels and lots of milk and tea and coffee. Good pillow selection and the beds were very comfortable.
We had dinner in the restaurant and booked earlier so no problems there. The food was good and the service was good.
We had cocktails on the rooftop bar, which were okay, but it was noisy, and we were probably out of our element, but it was okay.
The pool looked great,
Breakfast was good and had lots of choices as well as a chef to cook you an omelette, coffee was pretty good.
We had the car parked for us, which was convenient and they brought it around when we wanted to leave, no problem, it does take a little time, but all in all a good experience.
We did have a room facing the street which at times was a bit noisy, but not too bad, it if your a light sleeper I would recommend getting a riverside room.
I would recommend this hotel, as we had a really good experience and was very happy with everything
We had dinner in the restaurant and booked earlier so no problems there. The food was good and the service was good.
We had cocktails on the rooftop bar, which were okay, but it was noisy, and we were probably out of our element, but it was okay.
The pool looked great,
Breakfast was good and had lots of choices as well as a chef to cook you an omelette, coffee was pretty good.
We had the car parked for us, which was convenient and they brought it around when we wanted to leave, no problem, it does take a little time, but all in all a good experience.
We did have a room facing the street which at times was a bit noisy, but not too bad, it if your a light sleeper I would recommend getting a riverside room.
I would recommend this hotel, as we had a really good experience and was very happy with everything
Hotel response
Comment: 4 April
Dear Morag,
Thank you so much for your detailed review! We are thrilled to hear that you had such a positive experience at our hotel. It's wonderful that you found the check-in process smooth, the staff courteous, and the amenities to your liking. We always aim to provide a comfortable and welcoming environment, so it’s great to hear that reflected in your stay.
We appreciate your feedback about the rooftop bar and the street-facing room noise—both are valuable points for future guests to consider. We're happy that, overall, you enjoyed the food, service, and the convenience of the valet parking. It means a lot to us that you’d recommend our hotel, and we’d love to welcome you back again soon!
Sincerely,
Cecile Pellegrino - Guest Relation Manager
Thank you so much for your detailed review! We are thrilled to hear that you had such a positive experience at our hotel. It's wonderful that you found the check-in process smooth, the staff courteous, and the amenities to your liking. We always aim to provide a comfortable and welcoming environment, so it’s great to hear that reflected in your stay.
We appreciate your feedback about the rooftop bar and the street-facing room noise—both are valuable points for future guests to consider. We're happy that, overall, you enjoyed the food, service, and the convenience of the valet parking. It means a lot to us that you’d recommend our hotel, and we’d love to welcome you back again soon!
Sincerely,
Cecile Pellegrino - Guest Relation Manager
Business traveller
Comment: 26 Apr 2025
No Security Deposit Refunded
They take $50 on card on check in and it has still not been refunded to me 10 days later. Now I have to ring them and chase it up. Frustrated
Family traveller
Comment: 20 Apr 2025
Excellent location - central to everything. Had valet service for cars. The room is great, however, there’s no water provided. The staff parked in between two cars on my check out day and delayed my travel to airport at the early morning! Other than these two issues - everything was fine!
Hotel response
Comment: 22 April
Dear Mushfiq,
Thank you for taking the time to share your feedback! We are so glad to hear you enjoyed our central location and the room overall.
We are sorry to hear about the inconvenience with the valet service on your check-out day and the lack of water in the room. We will be sure to pass along your comments to the team so that we can improve these areas for future guests.
We are happy to know everything else went well, and we hope to welcome you back soon for an even better experience!
Sincerely,
Cecile Pellegrino - Guest Relations Manager
Thank you for taking the time to share your feedback! We are so glad to hear you enjoyed our central location and the room overall.
We are sorry to hear about the inconvenience with the valet service on your check-out day and the lack of water in the room. We will be sure to pass along your comments to the team so that we can improve these areas for future guests.
We are happy to know everything else went well, and we hope to welcome you back soon for an even better experience!
Sincerely,
Cecile Pellegrino - Guest Relations Manager
Excellent location
Corner Ann And, Roma St, Brisbane City, Brisbane, 4000, Australia|0.11 km from city centre
Transportationwithin 0.42 km
0.17 km
0.28 km
0.40 km
Airportwithin 12.79 km
12.79 km
Check in and check out
Check in from:
14:00
Check out before:
10:30
Good to know
Children are welcome at this hotel
All ages
$80 per person per night
1 years old and under
Free
Pets not allowed
Breakfast available
Breakfast menu
Buffet
Breakfast options
Chinese breakfast, American breakfast, Continental breakfast
Breakfast price
$42/person
Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. A damage deposit of AUD 100 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. Please note, there is a 1.4% credit card surcharge when using a credit card.
This hotel accepts the following payment methods:
Cash
Pullman Brisbane King George Square: FAQs
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