Douglas Fir Resort & Chalets, Banff Hotels

Name: Douglas Fir Resort & Chalets
Address: 525 Tunnel Mountain Rd, Banff, T1L 1B2, Canada, Banff, Alberta, T1L 1B2, Canada

$255

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Studio twin - non-refundable - free wifi

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Fast facts

Check in from:	16:00
Check out before:	11:00
Breakfast	Breakfast not available
Pets	Pets not allowed
Children	Children are welcome at this hotel

Amenities

View all

Wi-Fi

Parking

Air conditioning

Fitness centre

Front desk 24 hour

Restaurant

More about Douglas Fir Resort & Chalets

Douglas Fir Resort & Chalets

Surrounded by the beautiful natural environment of Tunnel Mountain, and a short distance from Banff town centre, this family-friendly resort features all the comforts of home in an unforgettable location.

Ratings and reviews

Cleanliness3.8

Location3.9

Service3.9

Facilities3.8

Traveller reviews

Family traveller

Comment: 25 May 2025

Absolutely amazing view. The in room pool and jacuzzi were perfect. Just note there is a charge for the adding warm water to the pool. Reception staff members Mr Chin and Mr Samuel very friendly and helpful, asked a lot of question and very patient. TV has Disney plus and Netflix for free and kitchen fully equipped.

Couple

Comment: 29 May 2025

Beautiful room, very quiet area

If you’re looking for a place to relax for a few nights, I think this hotel is perfect. But if you’re looking for a hotel close to exciting tourist sights and restaurants, this may not be the place for you.
We booked the honeymoon villa for two nights and it was HUGE! Two beds, two bathrooms, a large kitchen area, spacious pool, and a massive karaoke room. We entertained ourselves one night with a singalong, although we had to call the front desk to help us figure out the complicated sound system. You have to pay a reasonable amount of money to heat the pool, but we thought it was worth it for one afternoon because it gave us something to do. There is also a hot tub in the bedroom.
The room was very clean and it was easy to watch TV, Netflix, and Amazon. We were surprised that we were not offered more towels for our stay and that room cleaning had to be booked the day before. By the time we checked in, we missed the time to book a room cleaning.
The grounds of the hotel are pretty and we appreciated the car charging station. The restaurant was simply ok. We were the only people in the restaurant yet we kept having to ask the server for assistance and they never asked how our meal was. The flatbread needed to be cooked longer and our mains and desserts were simply average.
Our biggest disappointment was the location of the hotel. It’s about a 35 minute drive to the main waterfalls and the main tourist area. There is very little to do around the hotel aside from a walk to the waterfront and a few restaurants. The location is very quiet - great if you want to relax but not very exciting. While I appreciate the boutique feel of the hotel, I wish we had booked one of the bigger luxury hotels in a more exciting area.

Group traveller

Comment: 24 May 2025

Long stay in the hotel is uncomfortable and if you are looking for a comfortable accommodation like my home where to stay If you are planning a private high quality trip where to stay

The luxury of the rooms, careful care for a comfortable and satisfying trip and a restaurant with fresh ingredients (the salad tastes best),
Designed to allow you to enjoy a quiet and private trip like a private cottage, this is the advantage of distinguishing the best hotels
Given the frequently raining weather, the care of putting an umbrella in front of the front door of the room or free laundry helps you stay at home as comfortable without any inconvenience.

Group traveller

Comment: 8 Apr 2025

Reached there after dinner and the front office personnel were very hospitable. They explained everything patiently and assisted us on our every request. Overall a pleasant stay, would recommend!

Family traveller

Comment: 21 Apr 2025

Most relaxing and enjoyable trip I had! Greatly recommend this.

Location

3.9

525 Tunnel Mountain Rd, Banff, T1L 1B2, Canada|1.71 km from city centre

10 things to dowithin 1.85 km

Transportationwithin 1.95 km

Airportwithin 2.30 km

Check in and check out

Check in from:

16:00

Check out before:

11:00

Good to know

Children

Children are welcome at this hotel

Extra beds

Please contact the hotel for details about adding extra beds.

Cot

Please contact the hotel for details about adding a cot.

Pets

Pets not allowed

Breakfast

Breakfast not available

Important information from the hotel

A damage deposit of CAD 100 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. Please note the waterpark, and Playzone are open. Please note the small amenity pool is closed permanently. Please note, our Waterpark that includes our waterslides, indoor and outdoor hot tubs and the kiddie pool will be closed November 20-27,2023. Will reopen November 28, 2023.

Accepted payment methods

This hotel accepts the following payment methods: