Hilton Munich City
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Schnelle Fakten
Check-in ab: | 16:00 |
|---|---|
Check-out bis: | 12:00 |
Haustiere | Haustiere sind gegen Aufpreis erlaubt |
Zusatzleistungen
Weitere Infos über Hilton Munich City
Hilton Munich City
Das Hilton Munich City bietet Ihnen ein kostenloses 24-Stunden-Fitnesscenter und ein Restaurant.
Bewertet am: 31.08.2026
Aufenthalt im: Aug. 2026
Hilton near Volksbad and Gasteig
We had a big room with 3 large windows.
+++ gym
+++ direct access to the subway
+++ nice staff in the breakfast area, especially Giovanna and Tobias
- Cleaning could be better done.
- - no hand cream in the commun WC
Antwort des Hotels
Bewertet am: 04.09.2026
Thank you for choosing Hilton Munich City and for sharing your experience. We are delighted that you enjoyed the convenient access to public transport, our fitness facilities, and the spacious room.
It is wonderful to hear your kind recognition of our breakfast team. We will make sure your compliments reach them, as such feedback reflects our commitment to warm, attentive service.
We are sorry to learn that certain aspects did not fully meet expectations. Our aim is to provide a consistently polished experience in every area, and your observations are appreciated.
We look forward to welcoming you back for another comfortable stay.
Kind regards,
Hilton Munich City Guest Relations Team
Bewertet am: 02.09.2026
Aufenthalt im: Sept. 2026
Standard of Excellence
Antwort des Hotels
Bewertet am: 04.09.2026
Thank you for sharing such a thoughtful review and for your continued loyalty to Hilton Munich City. We are delighted to know that our location, atmosphere, and refreshed spaces have contributed to your experience over the years.
It is wonderful to hear that our team’s professionalism and warmth, along with the cleanliness of our rooms, stood out during your stay. We are especially pleased that breakfast and the dedicated area for elite members enhanced your mornings.
Your recognition of the welcoming service and the evolving bar experience is greatly appreciated. Knowing we are your preferred accommodation in Munich inspires our team to uphold the high standards you expect.
We look forward to welcoming you back on your next visit to the city.
Kind regards,
The Hilton Munich City Team
Bewertet am: 25.08.2026
Aufenthalt im: Aug. 2026
Bewertet am: 18.08.2026
Aufenthalt im: Aug. 2026
Calm Under Pressure at a Lovely Hilton
I spoke with one front desk person multiple times over several hours. I was polite and friendly, but it was clear that some people were not. Nevertheless, this young woman remained calm, almost serene. She was kind, polite, friendly, sympathetic, and explained as much as she could very patiently, repeatedly. It must have been a terrible work day for her and the others behind the desk, as they scrambled to find a way to get us all into rooms without benefit of the computers. (Keys, of course, were all digital.) I made a point of stopping by the desk to compliment her the next day. Her name is Laura, and she is an asset to her employer.
Computer shutdowns happen. The hotel should have been better prepared for such an event, and perhaps this will be the wakeup call it needs. At a minimum, also, it should have made at least water available to the dozens of people waiting in the lobby, again some for hours, especially on such a hot day.
Nevertheless, I like this hotel, have stayed here before, and will again. All of the staff is friendly, competent, and professional, and the breakfast buffet is excellent. Rooms are clean and comfortable; the fitness center is well equipped; public transport comes almost right to the door; the river and the Deutches Museum are a short walk away, and there's a nice bar. Only thing missing is a pool.
Antwort des Hotels
Bewertet am: 19.08.2026
Thank you very much for taking the time to share such a thoughtful and detailed review following your stay with us.
We are truly sorry for the difficult arrival experience you encountered on August 15. We fully understand how frustrating it must have been to wait for several hours while our computer systems were unavailable, particularly on such a hot day. Please accept our sincere apologies for the inconvenience and frustration this caused.
At the same time, we are incredibly grateful for your kind words about Laura. We are delighted to hear that, despite such an exceptionally challenging situation, she remained calm, patient, friendly and professional throughout. Your recognition means a great deal, and we will be sure to share your wonderful feedback with Laura and the team. She will certainly be proud to know that her efforts made a positive difference during such a difficult day.
We also very much appreciate your constructive comments regarding our preparedness for a system outage. While technical disruptions can unfortunately occur, we recognise that we need to be better prepared to support our guests during such situations. In particular, we sincerely apologise that water was not readily available for the many guests waiting in the lobby. This is something we should have handled better.
Despite this challenging experience, we are very pleased to hear that you continue to enjoy our hotel and that you intend to return. It is wonderful to know that you appreciate our friendly and professional team, our breakfast buffet, comfortable and clean rooms, fitness centre, convenient location, and our bar.
Thank you once again for your understanding, your loyalty to our hotel, and for recognising our team member Laura in such a generous way. We look forward to welcoming you back on a future visit and providing you with the smooth and enjoyable experience you know and expect from us.
Kind Regards,
Your Hilton Munich City Team
Bewertet am: 13.08.2026
Aufenthalt im: Feb. 2026
Hotel where you can combine business and nice time spending
Good food and very clean.
All bedding as should it be in Hilton network, nothing to complain.
Antwort des Hotels
Bewertet am: 16.08.2026
Thank you for choosing Hilton Munich City and for sharing such encouraging feedback. We are delighted to know you appreciated our convenient location, dining, and the cleanliness of our accommodations.
It is wonderful to hear our bedding and overall standards met your expectations of the Hilton brand. Your recognition motivates our team to continue delivering a consistently comfortable and welcoming stay.
We look forward to welcoming you back on your next visit to Munich.
Kind regards,
The Hilton Munich City Team
Perfekte Lage
Rosenheimer Strasse 15, Au-Haidhausen, 81667 München, Deutschland|1,37 km vom Stadtzentrum entfernt
Check-in und Check-out
Check-in ab:
16:00
Check-out bis:
12:00
Gut zu wissen
Haustiere sind gegen Aufpreis erlaubt
Bitte kontaktiere das Hotel, um weitere Informationen zu Zustellbetten zu erhalten.

