Sheraton Universal Hotel

14.32km from city centre

Room options

Location

8.7

Great location

Hotel location was perfect. Perfect Hotel location. Location is perfect for.

Good to know

Check in from:15:00
Check out before:12:00

Hotel description

This upscale, landmark hotel enjoys an exciting setting in Los Angeles. The hotel is situated within easy access of the main attractions that this glamorous area has to offer. Guests will find themselves just a short distance away from Melrose Avenue, Hollywood, Beverly Hills and downtown Los Angeles. This magnificent hotel tempts guests into a veritable lap of luxury. Known as the 'Hotel of the Stars' the hotel effortlessly combines impeccable service with artistic intrigue, enjoying influences from the golden age of film. The guest rooms are sumptuously designed, enveloping visitors in luxury and decadence. This mesmerising hotel affords guests a seemingly endless array of exceptional facilities and services, ensuring an unrivalled experience and the utmost in excellence.

Reviews

Provided by TrustYou

8.2
Very goodBased on 3785 reviews

Very good family hotel. Close to Universal Studios. Good for sightseeing with nearby parking areas.

8.2
Very goodBased on 3785 reviews

Wonderful sightseeing. Good shuttle service.

Excellent resort hotel

Top 1% in city

Excellent family hotel

Top 1% in city

Location
8.7

Great location

Hotel location was perfect. Perfect Hotel location. Location is perfect for.

Service
7.8

Fantastic service

Wonderful staff. Wonderful customer service. Service was impeccable.

8.2
Very goodBased on 3785 reviews

Very good family hotel. Close to Universal Studios. Good for sightseeing with nearby parking areas.

8.2
Very goodBased on 3785 reviews

Wonderful sightseeing. Good shuttle service.

Room
6.7

Room is all right

Accommodation superb. Thinnest walls. Dirty sheets.

WiFi
5.5

Regular internet service

Free internet. Slow wifi. No free WiFi.

Comfort
5.1

Comfortable

Closet is tiny. Paper thin walls. Air conditioner dripping.

Breakfast
5.0

Breakfast is average

Excellent complimentary breakfast. Offered breakfast included. Stale toast.

Value
5.0

Fairly good value for money

CHARGED TWICE FOR THREE ROOMS. Paid for a room. Charged us valet.

Cleanliness
4.8

Could use a good cleaning

Dirty sheets. Window dirty. Dirty carpet.

Amenities
4.5

Amenities are not the best

Structure falling off. Carpets were dirty. Dirty patio.

Rates from all sites

Total price for 1 night, 2 guests, 1 room

Facilities

Food & Drink

Internet

Concierge

Business

Health & Fitness

Room service

Health & Fitness

Pool, Fitness centre

Parking & Transport

Limousine, Parking, Valet parking

General

Laundry, WiFi, Shops, Pets allowed, Cash machine, Lift, Wedding facilities, Disabled facilities, Multilingual staff, Television, Non smoking, Safe deposit box

Internet

Internet access, WiFi

Leisure

Spa

Food & Drink

Restaurant, Bar

Services

Concierge, Room service, Daily newspaper, Luggage storage

Business

Conference facilities, Business centre, Meeting facilities

In the rooms

Air conditioning, Disabled facilities, Television, Safe deposit box

Policies

Front desk 24 hour