The Reach Key West, A Waldorf Astoria Resort

6.8
Satisfactory (1283)

1.52km from city centre

Room options

Location

8.7

Great location

Pristine environment. Awesome scenery. Beautiful town.

Reviews

Provided by TrustYou

6.8
SatisfactoryBased on 1283 reviews

Fair romantic hotel. Close to the beach and the city center. Vibe is not too good.

6.8
SatisfactoryBased on 1283 reviews

Excellent romantic hotel

Top 5% in city

Excellent business hotel

Top 7% in city

Excellent beach hotel

Top 7% in city

Location
8.7

Great location

Pristine environment. Awesome scenery. Beautiful town.

Service
6.7

Service is adequate

Terrible staff in the restaurant. Horrible check in. Wonderful pool side service.

6.8
SatisfactoryBased on 1283 reviews

Fair romantic hotel. Close to the beach and the city center. Vibe is not too good.

6.8
SatisfactoryBased on 1283 reviews

Beach
6.4

Reasonable beach

Lovely private beach. Dirty beach. Pool and beach were great.

Food
5.4

Food is all right

Mashed potatoes were old. Stinky seaweed. Great restaurant menu.

Breakfast
5.3

Breakfast is average

Complimentary continental breakfast. Lacks variety for breakfast. No toast.

Comfort
5.1

Comfortable

Cushion were old. No ventilation. Noisy air conditioner.

Room
5.1

Room is all right

THREADBARE CARPETING. Dirty sheets. Chair dirty.

WiFi
3.8

Complaints about WiFi

WiFi unreliable. Wifi didn't work.

Vibe
3.7

Vibe is not too good

Everything is getting old. Minimal staff in the lobby. Not a 5 Star property.

Value
3.2

Value for money could be better

Cheap towels. You have to pay for everything. Expected more for the price.

Good to know

Check in from:
16:00
16:00
Check out before:
11:00
11:00

Hotel description

This fairy-tale resort hotel revels in its stunning setting at the heart of Key West's Old Town. The lively Duval Street is located just a short distance away. Guests will find themselves within easy access of a host of attractions in the area, including the world-famous Key West Golf Club. The hotel is surrounded by a wealth of shopping opportunities, dining options and entertainment venues. The resort boasts its own private beach, making this a great option for travellers seeking a truly relaxing break. The resort boasts a stunning architectural design. The guest rooms are exquisitely furnished, featuring luxury and style at every turn. The resort features a boundless selection of exemplary facilities, meeting the needs of guests to the highest level of excellence.

Facilities

Food & Drink

Internet

Concierge

Business

Health & Fitness

Room service

Health & Fitness

Table tennis, Gymnasium, Tennis court, Bicycle hire, Fitness centre, Pool

General

Garden, Cash machine, Heating, Children's facilities, Shops, Telephone, Disabled facilities, Laundry, WiFi, Multilingual staff, Television, Non smoking, Pets allowed, Safe deposit box, Lift

Leisure

Sauna, Spa, Solarium, Private beach, Massage, Beauty salon

Business

Meeting facilities, Business centre

Services

Babysitting, Tourist information, Wake up call, Concierge, Room service, Alarm clock, Bell staff, Luggage storage

Food & Drink

Restaurant, Breakfast room, Café, Complimentary bottled water, Bar, Coffee maker

In the rooms

Radio, Heating, Telephone, Disabled facilities, Air conditioning, Bathrobe, Television, Balcony, Hair dryer, Safe deposit box, Shower

Parking & Transport

Valet parking, Parking, Car hire

Policies

Express check-in, Front desk 24 hour

Internet

WiFi, Internet access

Rates from all sites

Total price for 1 night, 2 guests, 1 room