Eco Tree Hotel, Melaka
1, Jalan Melaka Raya 9, Taman Melaka Raya, Malacca, 75000, Malaysia
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Fast facts
Check in from: | 15:00 |
|---|---|
Check out before: | 12:00 |
Breakfast | Breakfast available |
Pets | Pets not allowed |
Children | Children are welcome at this hotel |
Amenities
Wi-Fi
Parking
Air conditioning
Pool
Fitness centre
Front desk 24 hour
More about Eco Tree Hotel, Melaka
Eco Tree Hotel, Melaka
Offering complimentary WiFi access, EcoTree Hotel, Melaka houses a fitness centre, a coffee house and large outdoor lap pools with a pool bar. It is a 10-minute drive from popular Jonker Street.
Ratings and reviews
Cleanliness3.9
Location4.1
Service3.4
Rooms3.8
Value3.7
Sleep quality3.8
Traveller reviews
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Mentioned by travellers
Couple
Comment: 27 Jun 2024
Stayed in: Oct 2023
Strategic hotel on Melaka
If you visit melaka, i think all of u must choose Eco Tree
The location very strategic. In this hotel area got so many various of food tenant, from chinese,local,western. Only 5 minutes by walk for reach Mahkota Hospital. And if you have a plan for go to a famosa, jonker & stadhytus i think you must choose eco tree. Anyway the room was so nice, they have a spacious bathroom i think also the room was so clean, we stay for 3 nights and we are so happy choosing this accommodation. I will back soon keep the good work eco tree
The location very strategic. In this hotel area got so many various of food tenant, from chinese,local,western. Only 5 minutes by walk for reach Mahkota Hospital. And if you have a plan for go to a famosa, jonker & stadhytus i think you must choose eco tree. Anyway the room was so nice, they have a spacious bathroom i think also the room was so clean, we stay for 3 nights and we are so happy choosing this accommodation. I will back soon keep the good work eco tree
Comment: 25 Dec 2024
Stayed in: Dec 2024
Very low end
Equipment in Gym is out of order and outdated.
Closed very early.
Dark and scary.
Swimming pool is dirty
Breakfast is terrible.
Equipment in Gym is out of order and outdated.
Closed very early.
Dark and scary.
Swimming pool is dirty
Breakfast is terrible.
Comment: 9 Dec 2024
Stayed in: Dec 2024
We got there on the first day and advised that we couldn't use the pool as they were throwing a pool party. They said the pool would be available the next day. It was not available until 3pm the next day and even then the place had not been cleaned up. It's a no smoking building but the workers were smoking while cleaning up. The shower flooded part of the bathroom each time we had a shower. The room at first sight looked clean but upon further inspection was quite dirty especially in the corners. It's central to the tourist sights which is a good thing. It's one of those places where you would only stay a day max two before you move on
Family traveller
UK
Comment: 7 Dec 2024
Stayed in: Dec 2024
Eco...Nomic with the basics.
Best bit: comfy clean bed.
Water, shower & toilet worked & clean.
Everything else, tired, grubby, worn & not the cleanliness
Had to ask for housekeeping on arrival
Wardrobe shelving covered in dust, despite having a door, net curtains & carpet stained.
Female receptionist, nothing more than ignorantly arrogant whereas male receptionist on opposite shift, very helpful at every point of contact.
Buffet breakfast poor.
Water, shower & toilet worked & clean.
Everything else, tired, grubby, worn & not the cleanliness
Had to ask for housekeeping on arrival
Wardrobe shelving covered in dust, despite having a door, net curtains & carpet stained.
Female receptionist, nothing more than ignorantly arrogant whereas male receptionist on opposite shift, very helpful at every point of contact.
Buffet breakfast poor.
Group traveller
Comment: 21 Sep 2023
Stayed in: Sep 2023
The arrival experience missed the mark.
I've been eager to experience a short getaway at the Eco Tree Hotel, thanks to the recommendation. Luckily, I secured a reasonable rate, especially considering it was a Friday stay right before a public holiday. Consequently, I decided to take the plunge.
Here's what impressed me:
1. The overall condition of the hotel is well-maintained.
2. The check-in and check-out process was quick, that's all.
3. The room was quite nice offering: plenty of space, the air-conditioning system worked well, and excellent water pressure for a hot shower as well.
4. The hotel offers open-air private parking conveniently situated behind the property, and there's a friendly and helpful attendant at the guardhouse.
5. The hotel's strategic location provides easy access to numerous good dining options, convenience stores, and even nearby reflexology centers.
Areas that could use improvement:
1. Room cleanliness needs attention; I found unidentified hairs in the bed, which was quite off-putting.
2. The inability to lock the doors to the toilet and bathroom was inconvenient.
3. The limited selection of only four TV channels was disappointing.
4. The breakfast spread itself offered very few choices while the coffee served was quite enjoyable.
5. A more secure designated storage area for luggage would be greatly appreciated.
Above all, I would like to highlight that the front desk team could greatly benefit from being more tactful, friendly, and approachable. The overall arrival experience left much to be desired and was deeply disappointing, despite the swift check-in process.
Upon making our reservation, we requested early check-in with full understanding that it was subject to approval, even though the official check-in time was 1500 hours. Consequently, we decided to register, deposit our luggage, and check out some nearby restaurants. When we got to the lobby, it was unusually quiet and devoid of guests, except for a family of three checking out, and my companion and me. In my turn, I walked up to the front desk and cordially mentioned my intention to check-in. To this, the front desk female attendant answered right away that our check-in time was 1500 hours and that we should return at that hour.
I reiterated my awareness of the check-in time but kindly requested to register and leave our luggage in their care. Unfortunately, her response was far from accommodating as she asserted that they were presently only processing check-outs. Her disinterest in further assisting us was evident, leading me to conclude that I should simply return at 1500 hours as she had suggested. When I inquired about the location of the luggage storage room, her reply was curt, merely gesturing toward an area with a glass door, positioned beneath a staircase and opposite the reception area. I couldn't help but feel uncertain about the safety of leaving our belongings there, especially given her uncooperative attitude. Without offering a luggage tag, I took a leap of faith and left our luggage in the designated area.
This whole interaction was unpleasant and aloof. Not a single smile was visible, no interest in engaging with us. I didn't feel anything like hospitality. Having worked in the hospitality industry for over 25 years, including a stint as head of reception, such treatment of guests is utterly disheartening.
Here's what impressed me:
1. The overall condition of the hotel is well-maintained.
2. The check-in and check-out process was quick, that's all.
3. The room was quite nice offering: plenty of space, the air-conditioning system worked well, and excellent water pressure for a hot shower as well.
4. The hotel offers open-air private parking conveniently situated behind the property, and there's a friendly and helpful attendant at the guardhouse.
5. The hotel's strategic location provides easy access to numerous good dining options, convenience stores, and even nearby reflexology centers.
Areas that could use improvement:
1. Room cleanliness needs attention; I found unidentified hairs in the bed, which was quite off-putting.
2. The inability to lock the doors to the toilet and bathroom was inconvenient.
3. The limited selection of only four TV channels was disappointing.
4. The breakfast spread itself offered very few choices while the coffee served was quite enjoyable.
5. A more secure designated storage area for luggage would be greatly appreciated.
Above all, I would like to highlight that the front desk team could greatly benefit from being more tactful, friendly, and approachable. The overall arrival experience left much to be desired and was deeply disappointing, despite the swift check-in process.
Upon making our reservation, we requested early check-in with full understanding that it was subject to approval, even though the official check-in time was 1500 hours. Consequently, we decided to register, deposit our luggage, and check out some nearby restaurants. When we got to the lobby, it was unusually quiet and devoid of guests, except for a family of three checking out, and my companion and me. In my turn, I walked up to the front desk and cordially mentioned my intention to check-in. To this, the front desk female attendant answered right away that our check-in time was 1500 hours and that we should return at that hour.
I reiterated my awareness of the check-in time but kindly requested to register and leave our luggage in their care. Unfortunately, her response was far from accommodating as she asserted that they were presently only processing check-outs. Her disinterest in further assisting us was evident, leading me to conclude that I should simply return at 1500 hours as she had suggested. When I inquired about the location of the luggage storage room, her reply was curt, merely gesturing toward an area with a glass door, positioned beneath a staircase and opposite the reception area. I couldn't help but feel uncertain about the safety of leaving our belongings there, especially given her uncooperative attitude. Without offering a luggage tag, I took a leap of faith and left our luggage in the designated area.
This whole interaction was unpleasant and aloof. Not a single smile was visible, no interest in engaging with us. I didn't feel anything like hospitality. Having worked in the hospitality industry for over 25 years, including a stint as head of reception, such treatment of guests is utterly disheartening.
Very good location
1, Jalan Melaka Raya 9, Taman Melaka Raya, Malacca, 75000, Malaysia|2.06 km from city centre
10 things to dowithin 1.09 km
1.18 km
1.04 km
1.22 km
Airportwithin 8.58 km
8.58 km
Check in and check out
Check in from:
15:00
Check out before:
12:00
Good to know
Children are welcome at this hotel
Please contact the hotel for details about adding extra beds.
Please contact the hotel for details about adding a cot.
Pets not allowed
Breakfast available
Breakfast menu
Buffet
Breakfast options
Chinese breakfast
Breakfast price
$10 (≈MYR 25)/person
Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures. Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist. From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Standard Operation Procedure set by the government, only guests completely vaccinated and have passed 14th days from the date of the second dose injection are allowed to check in and stay.
It is prohibited to bring durian and mangosteen to the hotel.
Effective 1 January 2024, Foreign nationals entering Malaysia are required to fill in the Malaysia Digital Arrival Card (MDAC) via the Malaysian Immigration portal.
This hotel accepts the following payment methods:
UnionPay QuickPass
Eco Tree Hotel, Melaka: FAQs
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