The Waterfront Hotel Kuching
68 Jalan Tun Abang Haji Openg, Kuching, 93000, Malaysia
Find the best hotel in Kuching for your dates, by price or preference
Compare deals for The Waterfront Hotel Kuching across hundreds of sites, all in one place
Look out for a deal with free cancellation or excellent ratings
Compare rooms and prices
We compare 100s of sites to get you the best deal
Fast facts
Check in from: | 15:00 |
|---|---|
Check out before: | 12:00 |
Breakfast | Breakfast available |
Pets | Pets not allowed |
Children | Children are welcome at this hotel |
Amenities
Wi-Fi
Parking
Air conditioning
Airport shuttle
Pool
Fitness centre
More about The Waterfront Hotel Kuching
The Waterfront Hotel Kuching
Set atop Plaza Merdeka Shopping Centre, The Waterfront Hotel Kuching offers modern guest rooms with free WiFi access. The property boasts a semi-outdoor infinity pool and 2 dining options. For guests who drive, free parking is provided.
Ratings and reviews
Cleanliness4.3
Location4.8
Service4.3
Rooms4.2
Value4.3
Sleep quality4.4
Traveller reviews
Filter by
Sort by
Mentioned by travellers
Family traveller
Comment: 26 Mar 2025
Have been to Kuching couple of times but 1st time staying at this hotel, chose it due to proximity to the Waterfront.
Stayed at the King size room with a view of the DUN building and waterfront, can watch light shows every night from the room at 6th floor. Room was very spacious. Hotel is old, the mirror door was cracked.
My concern was that as the hotel is linked to a mall and the mall share the same lift with the hotel, it keeps the lifts busy and us hotel guests have to wait for the lift and some non guests were able to access the rooms level if they just stayed in the lift even though they intend to access the mall, which I witness many times. Weirdos from the mall can just come knocking at your hotel room since they can just follow you to your floor without having to tap hotel card in the lift! To me this is a security and privacy concern to the
safety of hotel guests. By right, non guest should only be able to access the lift up to the lobby or use a separate lift that doesnt give access to the pool and rooms. Or the lift to the mall for hotel guest be kept separate. Breakfast spread was good though I find ex at RM30-40 for my 6 year old. She could eat breakfast for free in european hotels. Pool water is also cold as you don't get the sun in. Hotel staff are all very helpful.
Stayed at the King size room with a view of the DUN building and waterfront, can watch light shows every night from the room at 6th floor. Room was very spacious. Hotel is old, the mirror door was cracked.
My concern was that as the hotel is linked to a mall and the mall share the same lift with the hotel, it keeps the lifts busy and us hotel guests have to wait for the lift and some non guests were able to access the rooms level if they just stayed in the lift even though they intend to access the mall, which I witness many times. Weirdos from the mall can just come knocking at your hotel room since they can just follow you to your floor without having to tap hotel card in the lift! To me this is a security and privacy concern to the
safety of hotel guests. By right, non guest should only be able to access the lift up to the lobby or use a separate lift that doesnt give access to the pool and rooms. Or the lift to the mall for hotel guest be kept separate. Breakfast spread was good though I find ex at RM30-40 for my 6 year old. She could eat breakfast for free in european hotels. Pool water is also cold as you don't get the sun in. Hotel staff are all very helpful.
Family traveller
Comment: 8 Apr 2025
Absolutely perfection. Service : infinity stars. Suitable for families.
Solo traveller
Comment: 1 Dec 2024
Stayed in: Mar 2024
Very nice hotel in a prime location
I spent four nights in this wonderful hotel, in a very nice room (Premier King Suite ) overlooking the river. The room offered a lot of space, as did the bathroom, everything was very clean and in good condition. Good Wi-Fi and good air conditioning (very important in muggy Kuching). From the window I even saw the Astana Palace, the Parliament building and the modern bridge, which were beautifully lit in the evening, as well as the lights show that takes place every evening on the river.
Unfortunately, the sound insulation of the windows is not good. Every morning at about 5.30am I was woken up by the muezzin calls coming from a beautiful mosque (visible from my windows).
The hotel is located in a quiet area of Kuching, close to many attractions.
The breakfast buffet was sensational and left nothing to be desired.
The hotel staff is very friendly.
The hotel is connected to a large shopping mall, where you can also eat varied in a food court.
The pool on the fourth floor is very nice, you also have a great view from there, but it is quite small and always full of people. Also, there are very few loungers. The pool bar offers good drinks at affordable prices.
Should I come to Kuching again, I would choose this hotel again.
Unfortunately, the sound insulation of the windows is not good. Every morning at about 5.30am I was woken up by the muezzin calls coming from a beautiful mosque (visible from my windows).
The hotel is located in a quiet area of Kuching, close to many attractions.
The breakfast buffet was sensational and left nothing to be desired.
The hotel staff is very friendly.
The hotel is connected to a large shopping mall, where you can also eat varied in a food court.
The pool on the fourth floor is very nice, you also have a great view from there, but it is quite small and always full of people. Also, there are very few loungers. The pool bar offers good drinks at affordable prices.
Should I come to Kuching again, I would choose this hotel again.
Hotel response
Comment: 2 December
Dear denisedd2015,
Thank you very much for your visit to The Waterfront Hotel and for having taken the time to share about your experience with us.
We are grateful for your patronage in addition to the very nice compliments extended. We are more than pleased to know that you had a wonderful stay and loved the services extended by our professional team. Also, we are more than grateful that our location offers you with the convenience to a few of Kuching’s top tourist spots.
At the same time, we take note on your suggestions and feedback on the soundproofing issue; rest assured that your feedback will serve as our guide as we continuously work to improve our service for the betterment of our guests.
We truly appreciate your input in providing us the opportunity to improve our service and product that reflect the true service by The Waterfront Hotel. Our team will do our best to showcase the improvement we have made in the meantime.
We look forward to welcoming you back to The Waterfront Hotel in the near future.
Kind regards,
Serene
MarCom Manager
Thank you very much for your visit to The Waterfront Hotel and for having taken the time to share about your experience with us.
We are grateful for your patronage in addition to the very nice compliments extended. We are more than pleased to know that you had a wonderful stay and loved the services extended by our professional team. Also, we are more than grateful that our location offers you with the convenience to a few of Kuching’s top tourist spots.
At the same time, we take note on your suggestions and feedback on the soundproofing issue; rest assured that your feedback will serve as our guide as we continuously work to improve our service for the betterment of our guests.
We truly appreciate your input in providing us the opportunity to improve our service and product that reflect the true service by The Waterfront Hotel. Our team will do our best to showcase the improvement we have made in the meantime.
We look forward to welcoming you back to The Waterfront Hotel in the near future.
Kind regards,
Serene
MarCom Manager
Family traveller
Comment: 15 Dec 2024
Stayed in: Dec 2024
2nd time here…Lovely.
2nd time staying here and did not dissapoint us. This time we took the Premier King Suite and Premier 2 bdrm suite for 3 nites, as attending my coudin’s wedding. Loved it spacious and very clean. Breakfast was good. But can be improved. Staff are friendly and helpful. There were events on Friday & Sat nite, but all finished by 11pm I think, so it was ok. As our suite was just above it lvl 5. Would love to stay here again. Please do maintain your standards.
Hotel response
Comment: 23 December
Dear salvianam,
Thank you very much for your recent visit to The Waterfront Hotel and for having taken the time to share about your experience with us.
We are more than pleased to hear of your great stay with us and that you will recommend us. We truly appreciate your kind post and compliments! We are all humbled by your praise which helps to motivate us in giving our best on a daily basis.
We look forward to welcoming you back to The Waterfront Hotel in the near future.
Kind regards,
Serene
MarCom Manager
Thank you very much for your recent visit to The Waterfront Hotel and for having taken the time to share about your experience with us.
We are more than pleased to hear of your great stay with us and that you will recommend us. We truly appreciate your kind post and compliments! We are all humbled by your praise which helps to motivate us in giving our best on a daily basis.
We look forward to welcoming you back to The Waterfront Hotel in the near future.
Kind regards,
Serene
MarCom Manager
Couple
Comment: 29 Apr 2025
Superb location; lovely hotel
We had a highly enjoyable stay here. Location couldn’t really be better - as the name suggests it’s just across the road from the water, with superb riverside views, and the Darul Hana Bridge, Carpenter street and the Indian market street just steps away. Lots of great bars and restaurants close to hand.
Our room was very clean and bright, with good, flexible lighting, and well-positioned power sockets - and probably the most comfortable bed of our entire Borneo stay. Lovely bathroom ( could do with better towel-hanging options though).
Breakfast was very good with lots of options - special mentions to the beef rendang and the really delicious pastries - and decent coffee. We had a horribly early departure for the airport on our last day, and were offered a takeaway breakfast, which turned out to be enormous, fresh and very good.
Fantastic views from the pool. It’s a shame the pool is quite so deeply shaded, as although it is open to the air, it’s under a roof rather than an awning - but rather that than burning to a crisp if it was completely uncovered.
Without exception, the staff were terrific - helpful, friendly, polite and efficient. Kuching was our final Borneo destination before heading home and the Waterfront made a fittingly excellent end to a fabulous holiday.
Our room was very clean and bright, with good, flexible lighting, and well-positioned power sockets - and probably the most comfortable bed of our entire Borneo stay. Lovely bathroom ( could do with better towel-hanging options though).
Breakfast was very good with lots of options - special mentions to the beef rendang and the really delicious pastries - and decent coffee. We had a horribly early departure for the airport on our last day, and were offered a takeaway breakfast, which turned out to be enormous, fresh and very good.
Fantastic views from the pool. It’s a shame the pool is quite so deeply shaded, as although it is open to the air, it’s under a roof rather than an awning - but rather that than burning to a crisp if it was completely uncovered.
Without exception, the staff were terrific - helpful, friendly, polite and efficient. Kuching was our final Borneo destination before heading home and the Waterfront made a fittingly excellent end to a fabulous holiday.
Excellent location
68 Jalan Tun Abang Haji Openg, Kuching, 93000, Malaysia|0.59 km from city centre
Check in and check out
Check in from:
15:00
Check out before:
12:00
Good to know
Children are welcome at this hotel
Please contact the hotel for details about adding extra beds.
Please contact the hotel for details about adding a cot.
Pets not allowed
Breakfast available
Breakfast menu
Buffet
Breakfast options
Chinese breakfast
Breakfast price
$22 (≈MYR 58)/person
Please inform The Waterfront Hotel Kuching in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.
It is prohibited to bring durian and mangosteen to the hotel.
Effective 1 January 2024, Foreign nationals entering Malaysia are required to fill in the Malaysia Digital Arrival Card (MDAC) via the Malaysian Immigration portal.
This hotel accepts the following payment methods:
The Waterfront Hotel Kuching: FAQs
Need flights or a car for your trip?
Did you know we can help you plan the rest of your trip? Get exclusive deals and great rates for flights and car hire.Flights to Kuching
Car hire in Kuching