Shinjuku Granbell Hotel, Tokyo Hotels

Name: Shinjuku Granbell Hotel
Address: 2 Chome-14-5 Kabukicho, Shinjuku, Tokyo, 160-0021, Kantō, Japan, Tokyo, Kantō, 160-0021, Japan

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Fast facts

Check in from:	15:00
Check out before:	11:00
Breakfast	Breakfast available
Pets	Pets not allowed
Children	Children are welcome at this hotel

Amenities

View all

Wi-Fi

Parking

Air conditioning

Front desk 24 hour

Restaurant

Non-smoking

More about Shinjuku Granbell Hotel

Shinjuku Granbell Hotel

Opened in December 2013 and situated right at the heart of the lively Kabuki-cho area in Shinjuku, Granbell Hotel offers modern and stylish guest rooms with unique design concepts. The property added new rooms in December of 2016.

Ratings and reviews

Cleanliness4.5

Location4.0

Service4.0

Rooms3.9

Value3.9

Sleep quality4.3

Traveller reviews

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Mentioned by travellers

Couple

Comment: 9 Jan 2025

Hotel is a short walk to Shinjuku Golden Gai. We were lucky enough to be able to check in early. However, our room was very small and dim. There wasn't any space to open our 28" suitcase fully.

Family traveller

Comment: 2 May 2025

Avoid, tiny rooms and nothing like as pictured

I have just checked into Shinjuku Granbell Hotel with my husband, our two young children (both under the age of four), and my mother and father-in-law. Regrettably, our experience thus far has been extremely disappointing.
Our travel agent had booked us into an economy double room, having been advised that it would adequately accommodate two adults and one child. Upon arrival, however, we found the room to be wholly inadequate in size. The space is exceptionally limited, offering barely enough room to move, and the bed is hardly what one would reasonably describe as a double. It is entirely unsuitable for even two adults, let alone accommodating a child as well as luggage.
When we raised our concerns with the front desk staff, we were informed that any upgrade to a more appropriate room would incur an additional charge of at least £300. Extremely unhappy with this surcharge given I am travelling with a young family.
This was especially frustrating given that the inadequacy of the original room was not a result of any decision on our part. It should not have been advertised as suitable for 2 adults and a child. Also upon requesting to speak to a manager I was left around waiting for over around an hour to resolve this issue but to no avail. I'm currently sat in a mediocre economy double room, squashed in with a poorly toddler and my husband.
Overall, we have found this to be a very poor introduction to our trip and would not recommend this hotel to families or to any travelers expecting reasonable room sizes or flexibility in customer service. The rooms are also extremely outdated and looks nothing as advertised.

Comment: 27 Apr 2025

Stayed in: Apr 2025

Lovely hotel, spacious rooms with amenities provided, the rooms were clean and the beds were comfy. The location is good if you like to go out drinking, clubbing etc however it is in the kind of red light district with love hotels everywhere so keep that in mind before booking. Overall 9/10

Couple

Comment: 26 Apr 2025

Located around 10 mins walk away from the heart of Shinjuku, you get to experience different sides of Tokyo. It was really interesting and an eye-opening experience to walk through Kabukicho - aka red light district of Tokyo but still feel perfectly safe. Room was clean although tiny!

Couple

Comment: 24 Apr 2025

The hotel was great for us as we enjoyed walking and drinking in the area and the room size did not bother us. However, I don’t think families would enjoy staying here and we saw some big rats in the garden outside of the hotel building.

Very good location

4.0

2 Chome-14-5 Kabukicho, Shinjuku, Tokyo, 160-0021, Kantō, Japan|1.49 km from city centre

Check in and check out

Check in from:

15:00

Check out before:

11:00

Good to know

Children

Children are welcome at this hotel

Extra beds

Please contact the hotel for details about adding extra beds.

Cot

Please contact the hotel for details about adding a cot.

Pets

Pets not allowed

Breakfast

Breakfast available

Breakfast menu

Buffet

Breakfast options

Western breakfast

Breakfast price

$24 (≈JPY 2,200)/person

Breakfast times

07:00 - 10:00 from Monday to Sunday

Important information from the hotel

Check-in is not available before 15:00 at Shinjuku Granbell Hotel. Check-in hours will begin from 15:00. Meal-inclusive rate does not include meals for children sleeping in existing beds. Additional fees apply for children's meals if adults book a meal-inclusive rate. Please contact the property for details.

Important information about the city

Effective from Oct 2002, an accommodation tax will be charged in Tokyo. Guests are required to pay JPY100 per guest per night if the room rate per night is JPY10,000–JPY14,999, or JPY200 per guest per night if the room rate per night is JPY15,000 or greater. This surcharge is not included in the total rate for some rooms and must be paid at the hotel.

Accepted payment methods

This hotel accepts the following payment methods: