D-WASEDA
+ 34
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Fast facts
Check in from: | 4:00 pm |
|---|---|
Check out before: | 10:00 am |
Pets | Pets not allowed |
Amenities
Wi-Fi
Air conditioning
Non-smoking
Laundry
Microwave
Fire extinguishers
More about D-WASEDA
D-WASEDA
D-WASEDA is an apartment set in the Shinjuku Ward district of Tokyo. Each unit is fitted with air conditioning, a private bathroom and a fully equipped kitchen including a microwave and a fridge.
Reviews from 
Solo traveller
Comment: 3 Jul 2025
房间很好很干净
Solo traveller
Comment: 16 Sep 2024
D-Waseda is a "serviced apartment" which has joined the hotel business without understanding that they are not the same. A truly horrible stay.
1. Auto-check-in was not possible as there was no tablet in the room. D-Waseda told me to "send them a selfie".
2. The bed linens had not been changed from the previous guests and the shower was dirty. There was hair and debris from previous guests in the sink, the shower, the bed. The scatter cushions on the bed were soiled.
3. The lobby / entrance (inside) had street debris and leaves, dirty.
4. I asked them to clean the room (I booked 3 nights). They asked at what time. I replied that they could clean from 7am the following day. They did NOT.
5. I came back to the room to find it as I had left it. They did not clean, furthermore they told me that no clean towels or more shampoo would be provided. I had to provide these for myself.
6. I again asked them to clean the room. I returned the evening of the second day to find that the room STILL HAD NOT BEEN CLEANED.
7. I left the hotel very early on the third day and told Trip.Com that I was leaving. I requested a refund.
8. D-Waseda said that I did not leave and that they would not give a refund. Trip.Com knew that I had "checked out" very early on the third morning and that I DID LEAVE around 7am. D-WASEDA refused all discounts, all liability, all refunds. They also insisted that I was there the third night / that I did not check-out. This is a lie, and since it is un-manned, they did not send anyone to clean or to check if I had indeed checked out or not.
I returned to the room two consecutive nights to find everything dirty and a lot of questions from Trip.Com, who did their best to resolve the situation, but D-WASEDA would not comply with any requests at all. So the two evenings were spent on the phone with Trip.Com very late at night, trying to get the room cleaned or get a refund from D-WASEDA. I GOT NOTHING FROM D-WASEDA, no clean room, no refund.
TRIP.COM granted me points to the value of around 1 night stay, and they did their best, I am grateful to them.
D-WASEDA are the worst hotel people I have ever dealt with in Japan, and I have lived here 20 years.
If I had the time and the energy, I would report D-WASEDA to the Tokyo public health authorities who grant hotel licences.
Not changing bedding between customers is a way to transfer lice, bed-bugs and diseases from one guest to the next.
Guests rely on the cleanliness and ethics of the hotel management to ensure that they are safe.
The photographs show the room how I found it on day 1, and the last two photographs show how I found it on day 2
[ after I used it, and still not cleaned at 10pm].
1. Auto-check-in was not possible as there was no tablet in the room. D-Waseda told me to "send them a selfie".
2. The bed linens had not been changed from the previous guests and the shower was dirty. There was hair and debris from previous guests in the sink, the shower, the bed. The scatter cushions on the bed were soiled.
3. The lobby / entrance (inside) had street debris and leaves, dirty.
4. I asked them to clean the room (I booked 3 nights). They asked at what time. I replied that they could clean from 7am the following day. They did NOT.
5. I came back to the room to find it as I had left it. They did not clean, furthermore they told me that no clean towels or more shampoo would be provided. I had to provide these for myself.
6. I again asked them to clean the room. I returned the evening of the second day to find that the room STILL HAD NOT BEEN CLEANED.
7. I left the hotel very early on the third day and told Trip.Com that I was leaving. I requested a refund.
8. D-Waseda said that I did not leave and that they would not give a refund. Trip.Com knew that I had "checked out" very early on the third morning and that I DID LEAVE around 7am. D-WASEDA refused all discounts, all liability, all refunds. They also insisted that I was there the third night / that I did not check-out. This is a lie, and since it is un-manned, they did not send anyone to clean or to check if I had indeed checked out or not.
I returned to the room two consecutive nights to find everything dirty and a lot of questions from Trip.Com, who did their best to resolve the situation, but D-WASEDA would not comply with any requests at all. So the two evenings were spent on the phone with Trip.Com very late at night, trying to get the room cleaned or get a refund from D-WASEDA. I GOT NOTHING FROM D-WASEDA, no clean room, no refund.
TRIP.COM granted me points to the value of around 1 night stay, and they did their best, I am grateful to them.
D-WASEDA are the worst hotel people I have ever dealt with in Japan, and I have lived here 20 years.
If I had the time and the energy, I would report D-WASEDA to the Tokyo public health authorities who grant hotel licences.
Not changing bedding between customers is a way to transfer lice, bed-bugs and diseases from one guest to the next.
Guests rely on the cleanliness and ethics of the hotel management to ensure that they are safe.
The photographs show the room how I found it on day 1, and the last two photographs show how I found it on day 2
[ after I used it, and still not cleaned at 10pm].
Family traveller
Comment: 8 Nov 2024
脏得要死的民宿！床单被套全都没换，睡一宿浑身臭烘烘，浴盆漏水，上下铺摇摇晃晃，另一个地铺在厨房打，明明是一个下跃地下室的户型，偏偏说自己30多平与描述完全不符，地上只有五六平、窗还是个暗窗地下室完全没窗，所有问题都得不到解决，不良商家！
Family traveller
Comment: 11 Feb 2025
Éramos 3, a 3a cama foi um Futon na casa de banho que não estava já preparado. Chegamos tarde e ainda tivemos que fazer a cama.
O AC parecia não funcionar, passemos uma noite gelados. Afinal bastava carregar num painel que não indicava que era do Ar Condicionado.
Responderam ao email rapidamente mas foi necessário várias trocas para chegar a consensus!
O AC parecia não funcionar, passemos uma noite gelados. Afinal bastava carregar num painel que não indicava que era do Ar Condicionado.
Responderam ao email rapidamente mas foi necessário várias trocas para chegar a consensus!
Family traveller
Comment: 17 Feb 2025
まず、お風呂の湯船がガタガタで、排水口から臭い匂いがして枕が柔らかすぎて首が痛い。2階のベッドのエアコンが二段ベッドの近くにありすぎてうるさい。そして、wifiがないのが最悪。
Location
133-3 Benten-cho, Tokyo, 162-0851, Kantō, Japan|3.46 km from city centre
Check in and check out
Check in from:
4:00 pm
Check out before:
10:00 am
Good to know
Pets not allowed
Effective from Oct 2002, an accommodation tax will be charged in Tokyo. Guests are required to pay JPY100 per guest per night if the room rate per night is JPY10,000–JPY14,999, or JPY200 per guest per night if the room rate per night is JPY15,000 or greater. This surcharge is not included in the total rate for some rooms and must be paid at the hotel.
Please contact the hotel for details about adding extra beds.
D-WASEDA: FAQs
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