Casa Sull'Albero
Viale Penati 5-7, Malgrate, 23864, Italy
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Fast facts
Check in from: | 15:00 |
|---|---|
Check out before: | 12:00 |
Breakfast | Breakfast available |
Pets | Pets allowed with an extra charge |
Children | Children are welcome at this hotel |
Amenities
Wi-Fi
Parking
Air conditioning
Airport shuttle
Pool
Spa
More about Casa Sull'Albero
Casa Sull'Albero
Surrounded by a park with century-old trees, Casa Sull'Albero is a modern property featuring a swimming pool, a wellness area and a cinema room. Located in Malgrate, on the shores of Lake Como, this property is 1.5 km from Lecco centre.
Ratings and reviews
Cleanliness4.6
Location4.6
Service4.3
Rooms4.4
Value3.9
Sleep quality4.5
Traveller reviews
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Mentioned by travellers
Couple
Comment: 30 Mar 2025
Incredible
From the moment we arrived, everything exceeded our expectations. The staff was incredibly welcoming, friendly, and attentive to every detail. The atmosphere was warm and inviting, making us feel right at home.
Hotel response
Comment: 4 April
Buongiorno Richard,
we hope all is well.
Thank you from the bottom of our hearts for your wonderful words. It truly means the world to us to know that your experience exceeded expectations. We are delighted that you felt welcomed and cared for, as creating a warm and inviting atmosphere is at the heart of what we do.
Your kind appreciation of our staff’s dedication fills us with joy and motivates us to continue providing exceptional service. It was an absolute pleasure to have you with us, and we sincerely hope to welcome you again in the future.
With gratitude and warm regards,
Samantha Marchionni
Guest Relation
we hope all is well.
Thank you from the bottom of our hearts for your wonderful words. It truly means the world to us to know that your experience exceeded expectations. We are delighted that you felt welcomed and cared for, as creating a warm and inviting atmosphere is at the heart of what we do.
Your kind appreciation of our staff’s dedication fills us with joy and motivates us to continue providing exceptional service. It was an absolute pleasure to have you with us, and we sincerely hope to welcome you again in the future.
With gratitude and warm regards,
Samantha Marchionni
Guest Relation
Group traveller
Comment: 14 Mar 2025
Cold shower
Nestled on the top of a hill above the promenade the
views were amazing.
We raised an issue with the shower in our room (102), it
was cold both mornings before we'd to leave at 7am.
Staff said it should be working if you run the water for a few minutes - it was still freezing. We asked after for a partial refund but they only offered a small discount when we stay next.
views were amazing.
We raised an issue with the shower in our room (102), it
was cold both mornings before we'd to leave at 7am.
Staff said it should be working if you run the water for a few minutes - it was still freezing. We asked after for a partial refund but they only offered a small discount when we stay next.
Hotel response
Comment: 15 March
Dear Michael,
Both of our boilers are brand new and have been recently replaced. Following the advice of our technician, we recommend letting the water run for a few minutes if it is not immediately warm. As part of our internal procedures, we check the boilers every morning, and no malfunctions were reported during your stay. The water was never found to be cold. Furthermore, none of the other guests reported similar issues in the same period.
Please kindly note that you stayed in a room with garden view 301 and not in a studio suite with garden view 102.
While we regret that our offer of a discount for a future stay was not appreciated, we also cannot ignore that your judgment seems, to say the least, severe and unfair, as it does not reflect the level of service we strive to provide. We regret that our offer of a discount for a future stay was not appreciated and that we were repeatedly subjected to blackmail, which is the reason why your review on Booking was previously removed, leading you to post one on Google and Tripadvisor instead.
Despite this, we wish you all the best.
Samantha Marchionni
Guest Relation
Both of our boilers are brand new and have been recently replaced. Following the advice of our technician, we recommend letting the water run for a few minutes if it is not immediately warm. As part of our internal procedures, we check the boilers every morning, and no malfunctions were reported during your stay. The water was never found to be cold. Furthermore, none of the other guests reported similar issues in the same period.
Please kindly note that you stayed in a room with garden view 301 and not in a studio suite with garden view 102.
While we regret that our offer of a discount for a future stay was not appreciated, we also cannot ignore that your judgment seems, to say the least, severe and unfair, as it does not reflect the level of service we strive to provide. We regret that our offer of a discount for a future stay was not appreciated and that we were repeatedly subjected to blackmail, which is the reason why your review on Booking was previously removed, leading you to post one on Google and Tripadvisor instead.
Despite this, we wish you all the best.
Samantha Marchionni
Guest Relation
Couple
Comment: 15 Feb 2025
Stay Malgrate
Very nice establishment, the staff the services offered are of excellent quality and make you feel at home.
Hotel response
Comment: 18 February
Dear Sebastien,
Thank you from the bottom of our hearts for your wonderful words. We are truly grateful for your kind appreciation of our property and the quality of our services. Knowing that you felt at home during your stay brings us immense joy.
It was a pleasure to welcome you, and we sincerely hope to have the opportunity to host you again in the future.
Warmest regards,
Samantha Marchionni
Guest Relation
Thank you from the bottom of our hearts for your wonderful words. We are truly grateful for your kind appreciation of our property and the quality of our services. Knowing that you felt at home during your stay brings us immense joy.
It was a pleasure to welcome you, and we sincerely hope to have the opportunity to host you again in the future.
Warmest regards,
Samantha Marchionni
Guest Relation
Family traveller
Comment: 12 Feb 2025
Unique, comfortable stay in a beautiful place
The hotel is a fantastic, and unique place to stay in Malgrate just across the lake from Lecco. The room we had was very comfortable with a large bathroom and views of the trees and garden. The only thing we thought would improve it was more drawers for storage, which the hotel said they were going to look at. The lake can be accessed down steps through the garden and sister hotel. This hotel also has a roof top bar, restaurants and spa. It is a pleasant walk, but not suitable for those of limited mobility. Casa sul Albero has a small pool, with some loungers and the honesty bar is very useful for access to coffees, drinks and snacks. The breakfast was lovely with lots of food options. All of the hotel staff were very helpful, and friendly, especially with advice on how to get to places around the lake.
Malgrate has some lovely restaurants, a very short walk from the hotel, just on the lake front and there are other options in Lecco which is about 20 minutes’ walk away. The train station in Lecco gives options to travel along the lake to Varenna which has a ferry station from which you can access destinations around the lake although the arrangements at times were disorganised at the ferry terminal so it paid to be flexible with plans. Varenna itself is a lovely town to explore.
Malgrate has some lovely restaurants, a very short walk from the hotel, just on the lake front and there are other options in Lecco which is about 20 minutes’ walk away. The train station in Lecco gives options to travel along the lake to Varenna which has a ferry station from which you can access destinations around the lake although the arrangements at times were disorganised at the ferry terminal so it paid to be flexible with plans. Varenna itself is a lovely town to explore.
Hotel response
Comment: 18 February
Dear Dave,
Thank you from the bottom of our hearts for your wonderful review. We are truly delighted that you enjoyed your stay at Casa sull'Albero and appreciated the unique atmosphere of our property, its comfort, and its special location.
Your kind words about our staff mean a lot to us—we take great pride in offering warm and attentive service, and it is rewarding to know that we contributed to making your experience memorable.
We are glad that you enjoyed the surrounding area, the convenience of our honesty bar, and the variety of breakfast options. It is wonderful to hear that you explored Malgrate, Lecco, and Varenna, discovering the beauty of the lake and its charming towns.
We hope to welcome you back in the future for another relaxing and memorable stay.
Warmest regards from Malgrate,
Samantha Marchionni
Guest Relation
Thank you from the bottom of our hearts for your wonderful review. We are truly delighted that you enjoyed your stay at Casa sull'Albero and appreciated the unique atmosphere of our property, its comfort, and its special location.
Your kind words about our staff mean a lot to us—we take great pride in offering warm and attentive service, and it is rewarding to know that we contributed to making your experience memorable.
We are glad that you enjoyed the surrounding area, the convenience of our honesty bar, and the variety of breakfast options. It is wonderful to hear that you explored Malgrate, Lecco, and Varenna, discovering the beauty of the lake and its charming towns.
We hope to welcome you back in the future for another relaxing and memorable stay.
Warmest regards from Malgrate,
Samantha Marchionni
Guest Relation
Other
TR
Comment: 15 Jan 2025
Stayed in: Jan 2025
A unique place to stay
This is a boutique hotel where you stay between trees with a very nice view of the lake. I would recommend a lake view suite. Breakfast was a good open buffet. On our last day at the end of the breakfast saw people ordering plates. We were'nt told that we could order.
Sleep quality was very good but shower was not because of the shower without door and the toilette was so close to it.
Sleep quality was very good but shower was not because of the shower without door and the toilette was so close to it.
Hotel response
Comment: 18 January
Dear Zcivel,
Thank you from the bottom of our hearts for your kind words and for taking the time to share your experience with us. We are truly delighted that you appreciated the unique atmosphere of our property and the beauty of the lake view.
We sincerely regret the misunderstanding regarding the breakfast options and any inconvenience caused. Your feedback is invaluable to us, and we will take it into careful consideration to improve our services and ensure an even more comfortable stay for our future guests.
It was a pleasure having you, and we hope to welcome you again soon.
Warm regards,
Samantha Marchionni
Guest Relation
Thank you from the bottom of our hearts for your kind words and for taking the time to share your experience with us. We are truly delighted that you appreciated the unique atmosphere of our property and the beauty of the lake view.
We sincerely regret the misunderstanding regarding the breakfast options and any inconvenience caused. Your feedback is invaluable to us, and we will take it into careful consideration to improve our services and ensure an even more comfortable stay for our future guests.
It was a pleasure having you, and we hope to welcome you again soon.
Warm regards,
Samantha Marchionni
Guest Relation
Excellent location
Viale Penati 5-7, Malgrate, 23864, Italy|0.11 km from city centre
Check in and check out
Check in from:
15:00
Check out before:
12:00
Good to know
Children are welcome at this hotel
5 years old and over
$71 (EUR40) per person per night
2 years old and under
Free
Pets allowed with an extra charge
Breakfast available
Breakfast menu
Buffet
Breakfast price
$27 (≈EUR 15)/person
Please inform Casa Sull'Albero in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Please note that the pool is open from May until September. Please note that food and drinks taken from the kitchen come at extra cost. When booking 5 rooms or more, different policies and additional supplements may apply.
This hotel accepts the following payment methods:
Casa Sull'Albero: FAQs
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