Novotel Hamburg City Alster

2.01km from city centre

Good to know

Check in from:15:00
Check out before:12:00

Hotel description

The hotel welcomes guests to the heart of the hanseatic city, situated between the rivers Elbe and Alster. The modern 4-star establishment is comprised of 210 spacious and comfortable guestrooms equipped with a coffee-maker, Hi-Fi system and a DVD player for in-room entertainment of guests. In their leisure time visitors can take advantage of the fitness area with its sauna and steam bath, or enjoy a drink in the Alster Lounge bar. The hotel has its own garage offering ample parking spaces to those travelling by car. Guests who wish to stay connected will appreciate the Internet access available in each room.

Location

8.9

Great location

Walking distance from downtown and Alster lake. Subway right on your doorstep. Fantastic location.

Reviews

Provided by TrustYou

8.4
Very goodBased on 6652 reviews

Very good family hotel. Close to the city center and public transportation. Great pool.

8.4
Very goodBased on 6652 reviews

Close to public transport. Great reception. Friendly service.

Excellent family hotel

Top 2% in city

Excellent city hotel

Top 5% in city

Excellent business hotel

Top 6% in city

Service
9.1

Fantastic service

Staff were terrific. Breakfast staff was excellent and very helpful. Breakfast team is professional.

Location
8.9

Great location

Walking distance from downtown and Alster lake. Subway right on your doorstep. Fantastic location.

8.4
Very goodBased on 6652 reviews

Very good family hotel. Close to the city center and public transportation. Great pool.

8.4
Very goodBased on 6652 reviews

Close to public transport. Great reception. Friendly service.

Breakfast
8.2

Tasty breakfast

The breakfast buffet was excellent. Breakfast was delicious. Quality of breakfast buffet was excellent.

WiFi
7.8

Good internet service

Free Premium internet etc.. Free wifi. The best wifi.

Pool
7.5

Great pool

Room
6.9

Room is all right

Mattress seems to be old. Toilet is old. Bed sheet was not changed.

Food
6.1

Food is all right

Without dressing. Not supper. No bacon or eggs available.

Value
4.1

Value for money could be better

Paid for dinner. Room was not worth the price. Had to pay for a minibar.

Rates from all sites

Total price for 1 night, 2 guests, 1 room

Facilities

Food & Drink

Internet

Business

Health & Fitness

Room service

General

Garden, Laundry, WiFi, Pets allowed, Multilingual staff, Television, Non smoking, Safe deposit box, Lift

Services

Babysitting, Room service, Luggage storage, Photocopier, Currency exchange, Daily newspaper, Shoe polishing

Food & Drink

Restaurant, Bar

Policies

Front desk 24 hour

Health & Fitness

Fitness centre, Bicycle hire

Internet

WiFi, Internet access

Leisure

Sauna, Steam room

Parking & Transport

Parking

In the rooms

Air conditioning, Television, Balcony, Safe deposit box

Business

Business centre, Meeting facilities