BANKS Antwerp
Steenhouwersvest 55, Antwerp, 2000, Belgium
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Fast facts
Check in from: | 15:00 |
|---|---|
Check out before: | 12:00 |
Amenities
More about BANKS Antwerp
BANKS Antwerp
BANKS Antwerp features a garden, shared lounge, a terrace and bar in Antwerp. This 4-star hotel offers a concierge service and luggage storage space. The property is less than 1 km from the city centre and a 1-minute walk from Plantin-Moretus Museum.
Ratings and reviews
Traveller reviews
Comment: 12 Jun 2025
Antwerp Visit and Rare Soul Weekender
Combined a holiday with a 3 day rare soul weekender in the hotel
Antwerp is a beautiful city with lots of lovely bars and restaurants
Try the ribs in Amadeus. All you can eat for €25 or the lovely mixed grill in El Toro
Hotel response
Comment: 19 Jun 2025
Thank you so much for your wonderful feedback!
We're thrilled to hear you enjoyed your stay with us during the Antwerp Soul Club weekend.
Truly, it was a pleasure having you.
Antwerp truly is a fantastic city, and we’re glad you had the chance to explore its charm.
We hope to welcome you back again soon for another memorable stay.
Kind regards,
Team BANKS
Comment: 23 Jun 2025
Disappointing Stay – At Most 2 Stars
After I complained, I was upgraded to a better room. The air conditioning worked there, but it was still over 30°C in the room. I also noticed small blood stains on the bed, which was quite unpleasant.
The staff was generally polite and tried to be helpful, especially during check-out. After the upgrade, I didn’t seek any further contact, as I just wanted to settle in and relax.
Overall, I wouldn’t recommend this hotel to anyone. It doesn't deserve more than 2 stars.
Hotel response
Comment: 29 Jun 2025
Thank you for taking the time to share your experience with us.
We're truly sorry to hear that your stay did not meet your expectations, and we sincerely regret the discomfort and inconvenience you encountered.
Please accept our apologies for the initial room conditions and the issues with cleanliness and temperature control.
This is certainly not the standard we strive to uphold.
We appreciate you bringing these concerns to our attention during your stay, and we're glad our team was able to offer you an upgraded room, though we regret that this did not fully resolve the matter.
Your feedback regarding the overall condition of the hotel, as well as the cleanliness of the upgraded room, is very valuable to us.
On a positive note, we're pleased to hear that our staff treated you with courtesy and tried to assist where possible.
Our team always aims to offer helpful service, and we’re glad this was reflected during your check-out experience.
Kind regards,
Team BANKS
Comment: 14 Jul 2025
Have a nice weekend at banks
Hotel response
Comment: 15 Jul 2025
bedankt voor je review, goed om te horen dat het een fijn verblijf was. We zijn blij dat met name onze service jullie is bevallen.
Groeten,
Team Banks
Comment: 14 Jul 2025
Nice, modern, nice, friendly and cozy hotel, love to come again.
The bottle of cava delivered to the room was a surprise. The "free" drink with snacks between 16.30 - 20.00 (I believe) was also very nice, cozy and tasty.
The breakfast was well taken care of, everything looked perfect.
Staff were also very thoughtful and friendly.
In short, we had a short stay but very nice.
Hotel response
Comment: 15 Jul 2025
Bedankt voor de fijne review. We zijn blij om te horen dat je hebt genoten van je verblijf en dat het aperitif en ontbijt is bevallen.
We verwelkomen jullie graag eens terug bij ons,
Groeten
Team BANKS Antwerp
Comment: 13 Jul 2025
Good hotel in central location
Breakfast was good , with a selection of breads, pastries.
Complimentary drinks in the early evening were a great and very welcome touch.
Staff were all friendly.
Good central location
Hotel response
Comment: 15 Jul 2025
Thank you for your kind review, we are delighted to hear you enjoyed our interior, breakfast and aperitif.
We look forward to welcome you again in our hotel.
Kind regards,
BANKS Antwerp
Excellent location
Steenhouwersvest 55, Antwerp, 2000, Belgium|0.29 km from city centre
10 things to dowithin 0.31 km
Transportationwithin 1.54 km
Airportwithin 5.25 km
Check in and check out
Check in from:
15:00
Check out before:
12:00
Good to know
Please contact the hotel for details about adding extra beds.
Please contact the hotel for details about adding a cot.