Shangri-La Hotel Sydney

1.38km from city centre

Location

9.1

Great location

Sensational position for visiting. Divine view of the city/ harbour. View of the harbour and the opera house was breathtaking.

Good to know

Check in from:15:00
Check out before:11:00

Hotel description

Located in the heart of The Rocks- this luxury hotel is within a 10-minute walk of Sydney Observatory- Museum of Contemporary Art and The Rocks Markets. Circular Quay and Customs House are also within 15 minutes. Wynyard Station is 8 minutes by foot and Sydney Circular Quay Station is 10 minutes.

Reviews

Provided by TrustYou

8.6
Very goodBased on 27794 reviews

Very good city hotel. Close to Harbour Bridge. Good for sightseeing and located near shopping areas. Great rooms and fantastic service.

8.6
Very goodBased on 27794 reviews

Professional service. Great view. Friendly service.

Great Overall Ranking

Top 19% in city

Excellent city hotel

Top 1% in city

Excellent romantic hotel

Top 3% in city

Location
9.1

Great location

Sensational position for visiting. Divine view of the city/ harbour. View of the harbour and the opera house was breathtaking.

Wellness
8.5

Great wellness & sports facilities

Massage and facial were perfection. Spa area which was also superb. Highly recommend the spa.

8.6
Very goodBased on 27794 reviews

Very good city hotel. Close to Harbour Bridge. Good for sightseeing and located near shopping areas. Great rooms and fantastic service.

8.6
Very goodBased on 27794 reviews

Professional service. Great view. Friendly service.

Room
8.2

Great room

Vacuumed the carpet. Also plugged in phone chargers. For a guarantee from the room.

Service
8.0

Fantastic service

Wait staff were able to fix. Staff who apologized. Manager apologized.

WiFi
7.5

Good internet service

Internet speed is excellent. Included my laptop. Including USB.

Bar
7.0

Bar is awesome

Cocktails exquisite. Perfect wine pairings. Food and wines were exquisite.

Food
6.8

Food is all right

Maple syrup were horrible and poorly presented. Dirty plates/cutlery. Worst meal.

Breakfast
5.8

Breakfast is average

One of the worst hotel breakfast. Service from our first morning breakfast was terrible. Worst breakfast experience in any 5 star hotel.

Value
5.3

Fairly good value for money

Billed as a 5 star hotel. For breakfast absolutely ludicrous. Sofa bed was totally ripped off.

Amenities
4.8

Amenities are not the best

Carpets were old and smelly. Smelly hallway carpet. Was refused entry upon arrival.

Rates from all sites

Total price for 1 night, 2 guests, 1 room

Facilities

Food & Drink

Internet

Concierge

Business

Health & Fitness

Room service

Internet

Internet access, WiFi

Parking & Transport

Airport shuttle, Limousine, Valet parking, Car hire, Parking

Business

Conference facilities, Business centre, Meeting facilities

General

Laundry, WiFi, Shops, Disabled facilities, Cash machine, Wedding facilities, Multilingual staff, Non smoking, Safe deposit box, Lift

Policies

Express check-out, Express check-in, Front desk 24 hour

Leisure

Spa, Sauna, Massage, Beauty salon

Food & Drink

Restaurant, Bar

Health & Fitness

Fitness centre, Pool

Services

Concierge, Room service, Currency exchange, Daily newspaper, Luggage storage, Babysitting

In the rooms

Disabled facilities, Air conditioning, Balcony, Safe deposit box, Bathtub