Flying With SAS

SAS, otherwise known as Scandinavian Airlines, is Sweden’s national carrier, offering passengers full flight service to destinations all over Europe. Established as early as 1946, SAS is one of the longest running airlines in the world, is a founding member of the prestigious Star Alliance, and has maintained its reputation for customer service and value. This is a forward-thinking company, with their eye on air-travel sustainability in order to ensure the future of the industry whilst minimising the environmental impact, meaning that the company slogan ‘we are travellers’ is well deserved.

Why fly with SAS

Ways To Check-In

Keeping up with the times, SAS allows its passengers the convenience of checking in online or through their mobile device with the new SAS app. Check in up to 22 hours before your scheduled departure time, and breeze past counter queues. If you’re part of a big group, or would like to wait until the airport to check in, you can use the self-service kiosks, or speak to a SAS representative at the staffed counters. Please ensure that you leave enough time to pass through the immigration and security checks at the airport, roughly 60 minutes for domestic journeys, and 120-180 for longer, international flights.


When booking your flight be sure to keep an eye out for the seat selection section, where you can reserve your preferred seat. If your ticket is SAS Plus or Business, you may change your seat free of charge, but if you hold a SAS Go ticket, you will be charged a nominal fee.

Baggage Allowances & Fees

Your free luggage allowance is determined through your fare class. With SAS Go Light you are able to bring on a cabin bag, but no checked luggage. SAS Go customers can check one bag at 23kg, SAS Plus are able to check two bags at 23kg, and Business class passengers can check two pieces weighing 32kg each. Please note that any bag weighing more than 32kg will be rejected for safety reasons, you will be asked to repack or send it via cargo plane.

All ticket holders may bring a cabin bag that adheres to a weight of 8kg, and dimensions of 55cm x 40cm x 23cm.

Payment Methods

When purchasing your ticket online, transact using credit or debit cards. Accepted credit cards include American Express, Mastercard and Visa. If you need to make amendments to your travel itinerary, you can do it online or through the SAS customer contact center. You will be charged administrative fees and fare differences for flight modifications. In an event where you have to cancel your flight, do so within 24 hours of purchase to get a full refund. If you made the booking less than 24 hours before the scheduled departure, cancel at least 12 hours before flight deadline in order to be entitled a full refund.

In-Flight Service

A food and drinks menu is supplied to every SAS passenger, SAS Go and SAS Plus fare holders must purchase their items onboard for flights within the continent, but Business class travellers are given a complimentary food service. If you are on an intercontinental flight, as an SAS Go or SAS Plus passenger than your food will be included with the price of your fare. If you would like to order a special meal to suit any dietary requirements you may have, please do so at least 24 hours before you fly. On longer flights passengers will also able to purchase duty free items.

Entertainment on SAS flights is well established, with intercontinental flights offering over 200 hours of film and TV shows. You will also be able to access WiFi while you fly, so you can stay connected with your friends and family. For shorter flights, there is a magazine supplied to help keep you occupied during the journey.

There is an Unaccompanied Minor service available for children travelling alone between the ages of 5 and 15. This service must be booked ahead and costs 30EUR for domestic flights and 40EUR for international ones. Please note if your child is travelling alone, does not wish to use the UM service and is between the ages of 12-16, then they will need proof of age and a letter of consent.

On-Time Performance

SAS on time performance is consistently excellent, and is ranked in the top 10 of performing major airlines.


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Contact SAS

Customer Contact Centre

1300 727 707



Prices shown on this page are estimated lowest prices only. Found in the last 45 days.